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tumuzhuanjia
Level 2
August 4, 2017
Solved

About the setup about sending Email and SMS

  • August 4, 2017
  • 5 replies
  • 3055 views

Hello:

I have some question about sending Email and SMS by Adobe Campaign:

(1)  Where can I find the configuration/deployment guide about Email and SMS account of my Adobe Campaign?

(2)  Does Adobe Campaign only support sending Email by SMTP and SMS by SMPP, does other protocols or method are support?

(3) I want to send Email and SMS over http in Adobe Campaign. Beacuse the Email and SMS vendor in our place only

     support HTTP and the API is private. Is there a way to to do that?

Best regards.

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Best answer by vraghav

Hi,

To answer your second question, we support sending emails on SMTP and SMS on SMPP and there is no other protocol to do the same in Adobe Campaign.

If you upgrade to the latest build, it comes with the Generic SMPP connector. Currently, we only support HTTP connection to SMS vendor.

HTTPs communication is not available by default for the SMS channel, though a product enhancement is in pipeline.

If someone wants HTTPs they will have to setup a SSL tunnel on your infrastructure and go about it. For hosted customers, this is not possible and they will have to use HTTP based connection.

Regards,
Vipul

5 replies

florentlb
florentlb
Level 10
August 4, 2017

Hi,

Are you using Campaign v6/v7 or Campaign Standard?

Let me know,

Florent

T
tumuzhuanjiaAuthor
Level 2
August 5, 2017

Hi florentlb:

Sorry. I missed the version information.

Thank you for your reply.

I am using Campaign V7( not Campaign Standard）.

florentlb
florentlb
Level 10
August 11, 2017

Hi,

You should find all the information about SMS in Campaign v7 here: Mobile channel

Florent

vraghav
Adobe Employee
vraghavAdobe EmployeeAccepted solution
Adobe Employee
August 11, 2017

Hi,

To answer your second question, we support sending emails on SMTP and SMS on SMPP and there is no other protocol to do the same in Adobe Campaign.

If you upgrade to the latest build, it comes with the Generic SMPP connector. Currently, we only support HTTP connection to SMS vendor.

HTTPs communication is not available by default for the SMS channel, though a product enhancement is in pipeline.

If someone wants HTTPs they will have to setup a SSL tunnel on your infrastructure and go about it. For hosted customers, this is not possible and they will have to use HTTP based connection.

Regards,
Vipul

    T
    tumuzhuanjiaAuthor
    Level 2
    August 12, 2017

    Hi Vipul：

    Thank you.

    Would you like to tell me is it a solution by the follow way to send email/SMP my my own way( not by SMTP or SMPP)?

    (1) New a  "External Account" and set the channel to "Email".

      

    (2) Then  I develop my own JS connector, and set the JS connector to it.

    But I test this way, my JS connector was not execute when I create a new delivery with “My email routing”.

    Best regards.

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