Adobe Workfront

I have a new user who has been added to the Workfront platform, but it says Unregistered next to his name. I don't see how to Register the new user.

Hi, I've set up a 'request' approval process that triggers on a status change of a request The approval goes to a 'role' - and there is only 1 person who performs that role. The probelm is - that person doesn't get an email alert about their approval being needed.They DO get a notification. I can't see anything in email settings - both under system/Email/Notifications  or the users personal notification settings that could be blocking this. Can anyone help ? Thanks  

Hi community,We upload zip files containing several separate .jpegs and create one combined proof. Does anyone know of a way to report on the number of images used in each proof please?My overall aim is to count these at Project level.ThanksMatt

Hi,  I recall earlier this year I had an issue where suddenly review / contributor level users were no longer able to see the planned benefit field on projects within a report. This change is ultimately going to cause us to exceed our paid license count from our contract that was finalized earlier this year. Is there any way around this? Previously, these users were able to see that field without issue. 

I'm looking for a way to show within a form attached to a task the different Hour Types that were logged to it. For instance we use Task time and Support Time.  when i pull a Task report i want to know if only Task time, only Support time or if both Task and Support time were logged on that specific Job.Is there a way to do this within a calculated form field?Trying to avoid having to pull an Hours report as that will result in much more data manipulation when exported to do analysis.additionally.. not sure if there is a way to use calculated fields to total the different Hour types within the task show a total of all Support time logged, and total of all Task time logged. thanks!!

Hello, Some users in my organization have reported that they are no longer receiving email reminders to submit their timesheets. Their accounts are linked to a timesheet profile that is configured to send these reminders one day after the timesheet end date. I use the same timesheet profile and receive the reminders as expected.Is there a specific setting (maybe at group level) that might have disabled these notifications for them? To my knowledge, there is no setting as such. I reported this issue to Workfront support a month ago, but they have not identified the root cause.Timesheet profile:Notification settings:

I am trying to add a column to a task view that will display an icon (red flag) if a task cannot be started because it is outside of the task constraint. I cannot figure out how to text mode this into existence so I can reduce my user support tickets of "why isn't this task showing up on my worklist" by about a dozen per week.  Parameters:Display a red flag if all below are true- Task not complete- Task has a fixed start date & time due to task constraint (ie, must start on)- The current date & time is before the fixed start date & time on the task I would also love it if we could have it display a green flag if the opposite is true (task is not restricted by a fixed start date & time) but, would be very happy to have just the red flag.  We are currently using the flag icon for the native "can start" but, this doesn't factor in fixed dates, it's only really helpful for pending predecessors.

For those working with external clients/users that submit requests, what is your approach when it comes to the main Request area? My problem is that I can't remove filters from the main Requests area and the users can still see the names of Requests that have been submitted by anyone with access to the Request Queues that they have View access to. Ideally I would like to get away from creating a separate Request queue for each external user group, since in the end we may be creating a Request Queue for one person and it would make system management impossible (this is the solution that support has given me). I have thought about removing requests once they have been converted, but if a request doesn't get converted quickly enough there is still the possibility they will see it. Everything I have tried has still given them access to the list of Request names.  These external users will need to be Light users at least due to the approval limitations of Contributors. &

For the Q3 release of the new document proofing buttons will that change when using templates and advanced proofing as well?  Also, wondering where does the message that is added when you select changes require go? Who has access to view that? 

I'm trying to create a view or report that can give me a count of the number of issues logged to a task. The only native field available I see is for 'number of open issues'. I don't want to limit the count by status of the issue, I want to count all of them. Can I do this with a calculated field maybe? Thanks in advance!

The Skill Exchange was the main event—now it’s time for the after party! 🎊Join us for the Workfront User Group’s Mega-WUG this week on September 10th. Expect a lively panel discussion featuring: Fresh perspectives on Workfront’s newest AI features Real talk on proofing and document approvals Unfiltered insights for boosting user adoption And more! Whether you’re a Workfront wizard or just Workfront-curious, this is your chance to connect, learn, and have a little fun while you’re at it. Don’t miss out. Register today.

Hi all,I'm using document approvals but struggling to get a report created that shows the approval status / pending approver. I also need a link that will either open the document (not the document details page) or if not, a link to the folder area. My link open the folder area, but just shows a grey space without folders or options.Here's the textmode for the link: Here's my report I need to populate. Thanks in advance! 

Hi, We have a field called Story Lead that appears on several custom forms. This field pulls from the regular user list to poulate. Can I create a custom field that would pull in JUST the last name of the person indicated as the Story lead? I have tried a variant of this:  {DE:Story Lead}.{name}. SUBSTRING({DE:Story Lead}.{name}, ADD(FIND({DE:Story Lead}.{name}, " ", -1), 1))But it keeps telling me that Name is incorrct in the string. Anyone have any thoughts? Thanks,Robin

As I've found throughout my career in managing systems like Workfront, there is knowledge you acquire ahead of time via training and documentation, knowledge that you acquire just-in-time by troubleshooting challenges, and knowledge you acquire and then look back and REALLY wish that someone had taught you that 6 months ago. I will honestly admit that my example was a long-held belief that conditionally formatting a report column could only reference the data within that specific column. I'm /still/ second guessing myself on if/when that changed, or did it always do that and I just never noticed?    Even the most experienced admin occasionally runs into menu options, features or helpful tricks that they wish they'd know earlier in their admin career. So in that vein, what are some of the things you wish you could go back in time and teach previous-you to save some head-shaped dents in your office walls? Please chime in even if you're very new to the admin lifestyle,

Work is evolving faster than ever - and we need your help to shape what's next.Copywriters, designers, photographers, videographers, approvers, and anyone else who gets assigned tasks in tools like Workfront, we need your voice.  What tasks are most important, and where can work management tools improve?  Let us know in the survey below:Start 5-10 minute surveyYour feedback will help us zero in on the tools, challenges, and solutions that matter most to you.  Your input today will directly shape tomorrow's tools.  As always - thanks for being part of the journey!

We use Workfront timesheets and have holiday calendars defined via schedules.Is there a way to highlight or visually indicate holidays in the timesheet (e.g., greyed-out background, icon, tooltip, etc.)? If not, please let me know if there is any other way.Thanks in advance!

Hi Everyone, I've been diving into external lookup fields quite heavily in the last few days. Hoping to bridge the gap in situations that used to require Fusion to implement in a maintainable way. I've unfortunately hit some hard limitations on the feature and I wanted to document them to see if anyone has solved for these items.Yeah so far in external lookups using $$HOST (Data in your Workfront instance) I've ran into the following blockers:1. Muti-select inputs on a lookup preceding another lookup (dependent field) will output a string result (like other multi-selects) instead of an array to which individual selections on subsequent lookups or validators might not evaluate as "True" because of the format. (e.g. trying to match "California" to "California" works, but selecting California and Connecticut outputs "California,Connecticut" which fails validation.)2. Lookup fields cannot be the basis for display logic. This limits their usefulness as a "filter" field in a custom form

CONCAT(YEAR({DE:UKI - Campaign Start Date}), "/",CASE(MONTH({DE:UKI - Campaign Start Date}),"01","02","03","04","05","06","07","08","09","10","11","12"), "/", CASE(DAYOFMONTH({DE:UKI - Campaign Start Date}),"01","02","03","04","05","06","07","08","09","10","11","12","13","14","15","16","17","18","19","20","21","22","23","24","25","26","27","28","29","30","31"))The above is some code I have in place to change the format of a custom date and time field named 'UKI - Campaign Start Date'. The Calculated Date Field is working well but seems to round in the wrong direction when it comes to dates with midnight. A date entered of '28 Aug 2025 00:00' results in a generated date of '2025/08/27'. The dates seem to round down when a time of 00:00 is added. Is there a reason the date would round in either direction based on the code I have added?