Adobe Workfront

Perspectives is a dedicated space on Experience League featuring content written by expert Adobe users and internal Adobe product experts. Articles focus on real-world use cases, industry best practices, strategic tips and tricks, actionable insights, and technical guidance for using Adobe DX products—including Workfront.Whether you’re a System Admin, Group Admin, Project Manager, or simply passionate about driving value with Workfront, these articles offer practical strategies and inspiration from those who’ve been there. Check out the latest articles:From Tasks to Transparency: Accountability in Workfront Growing Through Workfront: Real Admin Lessons Workfront Adoption: You Launched the Tool, Now Shift the Mindset Help Me Help You: From Support Queue to Adoption Two Admins, Two Companies, One Workfront From Chaos to Order: Shaw’s Workfront PMO Transformation Resourcing at a Glance: Instant Insights Dashboard From Chaos to Content Velocity: Winning with Workfront Workfront Planning fo

Hi All,I am trying to query / pull the “Project Sharing” settings of a project template via the Workfront API / in Fusion, but can’t figure out how to do this.The accessRules collection includes only the “Template Sharing” settings, but not the “Project Sharing” settings.Does anyone have an idea on how to do it? Or this not supported currently by the (versioned) API?Thank you,Tibor

Get certified at Summit - we are ready with expanded testing capacity! Full passholders attending Adobe Summit 2026 can get certified for free by passing an on-site certification exam. All exams (except Adobe ColdFusion and Adobe Captivate) will be available. You may take as many different exams as you like, but you may not take the same exam more than once.  Testing hours are April 19-21 @ 9am-5pm PT and April 22 @ 8am-1pm PT. Seating is first-come, first-served. Find us at the Adobe Certification table on the 5th floor of the Venetian.  You must bring your own fully-charged laptop to take advantage of this offer. Free stable and secure Wi-Fi will be provided.  Learn more today! 

I’m creating a Fusion scenario that renames requests according to what queue topic is selected.  The watch event only returns the Topic ID.  Is there a way to get the name from the ID?  Thanks in advance!!!

I would find a great deal of value in a webinar/Q&A session with Adobe Product Managers tailored to understanding the pivot from the standard Proofing experience to the Unified Approvals experience. Seems to be a wide range of considerations and no hard deadlines on some required changes, but documentation seems “thin” and some of these changes need measurable documentation and process re-training in my organization. There is even documentation on how to use Unified Approvals and Proofing together https://experienceleague.adobe.com/en/docs/workfront/using/review-and-approve-work/document-reviews-and-approvals/manage-asset-review-and-approval/doc-approvals-and-proofing but not much that speaks to when existing Proofing functionality would be phased out completely. Can this type of information event be prioritized by the Workfront team? 

Hello,  Is there a way to sort my proof approvals in my homepage from newest to oldest? Right now, when I login, the default is it shows the oldest ones first. Thank you! 

Hello ,I would like to purge all redundant reports on the Workfront system. (i.e.,) There are a few hundreds of reports that have zero results among the thousands of records we have. Is there a way to identify them ?Happy to see a solution either on workfront or via FusionThanksHarih  

Hi there,I’ve been a WF admin and in the tool for 8+ years. I’m no longer an admin, but am using it as a project manager (specifically for creative projects - think outside agencies, waterfall project setup, etc.). I’m finding the UI to be harder and harder to build easy-to-use at-a-glance views on project status (think like Smartsheets or Monday.com level of simplicity and UI). Has anyone built project reports that act as a dashboard that are user friendly, visually intuitive (color coded, etc.), or at least super effective at showing you where a group of projects is at (could be active task, status, etc.), who it’s with, maybe last update, etc.? The “Priorities” feature is definitely moving in the right direction, but it’s not customizable enough in terms of what columns I can include. Thanks in advance!Kate

The Approvals Widget has switched order so the oldest are on page one.We would prefer it go back to the way it was -- newest to oldest.I am an admin and haven't made any purposeful revisions to any setup or layout for this to occur and cannot find a place to change it.Any ideas?

When using the out-of-the box Workfront Proof integration with Adobe Express, you can select a Proof Workflow to use as the Express template for approval.   Express displays the pre-set stages and approvals set in the Proof workflow. However, you must select a Workfront project for the proof to be assigned to.  Can you have a project be predetermined / setup to be selected by default? i.e. have all approvals for a workflow default to “Project A” rather than having the user type and select the project each time. Background / extra context: Marketers are using Express to create creative content. Today they route content created in Express, through express for brand approval. The brand team wants to also be to track these approval requests through Workfront / proof for analytics and tracking. The workflow / proofing integration works! But often these requests are not connected directly to an active Workfront project, so the user would be confused to which project to type/select. Ideally,

Hi team, We are currently working in creating task-based report. Exactly we need the filter if project tasks all don’t have assignments .Example : The project (test) has 4 task, one has assignments in task if assignment is assigned it should not show in report. I need report that only show project where there all task has zero assignments. I need filter to archive this.

I am trying to run a scenario that will trigger when a custom field is edited. The issue I am having is configuring a filter based on the oldState value being blank. Meaning if the field changes, but data existed in the field prior to the change, the scenario will not proceed.How can I configure a module to read the values of the oldState shortly after the trigger? Thank you 

We're currently using a request queue that creates issues by default. Our team then works with tasks, so we end up with both issues and tasks in our projects. This is causing confusion.Ideally, we'd like requests to come in as tasks only — no issues at all. We want to keep things simple and have one object type for the team to work from.I know routing rules can auto-convert issues to tasks, but the original issue still remains. Is there a way to either:Have the request queue create tasks directly, skipping issues entirely?Or is there another approach anyone has found that achieves a "tasks only" experience?

Hi team , We need some clarification on how the actual duration and duration is calculated in task level . we have some task that has actual duration as 11.26 how these decimal value is calculated ?.Can you advice how it is calculated with an example .

Get certified at Summit - we are ready with expanded testing capacity! Full passholders attending Adobe Summit 2026 can get certified for free by passing an on-site certification exam. All exams (except Adobe ColdFusion and Adobe Captivate) will be available. You may take as many different exams as you like, but you may not take the same exam more than once.    Testing hours are April 19-21 @ 9am-5pm PT and April 22 @ 8am-1pm PT. Seating is first-come, first-served. Find us at the Adobe Certification table on the 5th floor of the Venetian.     You must bring your own fully-charged laptop to take advantage of this offer. Free stable and secure Wi-Fi will be provided.  Learn more today! 

Helo ~ I am trying to add a column to a Proof-centric report that lists the name(s) of people tagged in a proof as a Reviewer. All I can seem to do is list the Approver. Has anyone done that?Thanks,~ Bradley

Can someone explain what a “Root Project” is and how they could be used? I’m working on a report and noticed values for “Root Project” as an option when I add a column. I can’t find any documentation on that value or any fields with that name. None of my projects have any value in any of those fields when I include them in a report. Our large campaigns use a project for concept development. We add a project for each type of deliverable and link them together in a program. It might be valuable to us to name the concept development project as a root project. 

For those registered for Understanding Unified Approvals: Direction, Reporting, and What’s Next, would you be interested in follow‑up working sessions to unpack the upcoming approval workflow changes? Looking to exchange implications, open questions, and practical change‑management strategies—comment or react if you’d like to participate or suggest discussion topics.

I am looking for best practices regarding environment promotion, specifically for Project Templates. Based on my experience, and confirmed by Adobe, you cannot edit a Project Template and promote those changes to Production IF any of your changes involve deleting tasks. For example, if, in Production, i have tasks 1-4 on my project template, and then i edit that template in SB to add tasks 5-6 BUT also delete tasks 3-4, upon promotion, my project template in prod will contain tasks 1-6 As a result, we cannot promote any updates to our project templates from SB to Prod without then needing to deactivate the template and making manual updates immediately after. Has anybody else had a similar issue? There are workarounds, but this feels like a serious shortcoming of the WF environment promotion process. Am I approaching this wrong? Any best practices/solutions/workarounds to reduce manual intervention?

Need to have better UI to upload documents currently when drag and doping the documents Its a small black box not very easy to do the upload when adding documents in bulk if go little below the black drop while drag the documents the document opens in a new tab instead of uploading.

Hi! I am getting a lot of conflicting information about marking custom fields in-active once I move them to an Admin section of a request form. My end goal is to make sure all of these old custom fields remain in my historical reporting. By marking them in-active, am I inadvertantly removing them from my historical reporting? I thought in-active was just making sure these custom fields are no longer active. Any guidance or insight is greatly appreciated. I have a huge update next week that I am prepping for! I want to make sure everything is done correctly. :-)  As always, this community rocks. 😁