Adobe Marketo Engage

Can you remove people from exhausted streams? I know you can search for them but can you remove them from the nurturing program since we won't be adding any new content? 

It appears that in the way our scoring model is set up, there are no constraints on email clicks. We've had a few leads click the same link in an email 8-10 times within a span of 3-4 minutes, resulting in them being scored too high. What is the best practice for limiting the maximum number of email clicks for scoring purposes? Thanks.

We have a email program nested under Webinar program  and use ics calendar token inside webinar program with {{member.webinar URL}}. Hence we kept all our confirmation email under event program to get ics calendar file with unique webinar url and  all smart campaign inside webinar program (smart campaigns for invite, registration confirmation and post event email).But we kept post event emails (which has token {{member.webinar URL}} )inside nested email program as it doesn't have ics file.Should we need to keep all emails which we have token '{{member.webinar URL}' inside webinar program? ORkeeping all smart campaigns inside webinar isn't enough to populate unique url and can keep all emails which has {{member.webinar URL}} token or ICS file with token {{member.webinar URL}}  inside the nested emails program?                                          &nb

I cannot express the number of times I’ve spoken with other Marketo users who are interested in getting started with using Velocity Script tokens, but they have no idea where to start. The truth is, it IS hard to get started, but only because there aren’t a ton of resources that help paint the broad picture for what Velocity is, how it works, and why it might make sense to use. Hopefully this piece can start to fill that gap.   Overview Introduction to Velocity When to Use Velocity Script Tokens Tools of the Trade & Best Practices Creating & Testing Tokens Introduction to Velocity: What is Velocity Scripting? Velocity is a coding language built on Java used for scripting content. With it, you can create powerful personalization in your email assets, resulting in more customized experiences for your prospects and customers.   As we get started here, I want to state upfront that Velocity can be… a bit of a rabbit hole. But we don’t need to go down it right now. Develo

Welcome to the Marketo Success Series! In this series, we partner with Marketo Champions and Champion Alumni to fully explore how some of our most celebrated Marketo experts are using Marketo to drive success. In this edition, Marketo Champions @jenn_dimaria2 and @maarten_westdo2  teamed up to create a full deep-dive into how they are leveraging Programs.   What Are Programs?   Marketo defines Programs as a single marketing initiative and the container for local assets (like forms, landing pages, etc); however, they’re more than the glue that keeps everything together. They also tie marketing activities to revenue and give quick insights into what’s performing (or maybe more importantly: what’s not).   Why Do You Need It?   “However beautiful the strategy, you should occasionally look at the results.”   The simplest reason? Reporting. But organization is a big deal, too. Back in the day, Marketo didn’t have Programs. Long-term users pro

Hello:Is there a way to update program channel via the API? We are able to clone the Marketo program via the API and I would like to set the channel via the API as well. However, I only see documentation for the GET the channel names but no way to POST / create a new channel. Appreciate your input here. 

Hi, For champion-challenger tests, I want to make it so that the same number of emails are sent to each challenger. I don’t want to do a 50/50 split and send for example, 500 emails to the champion and then split another 500 among the challengers (resulting in 166 each if there are 3 challengers). If I set the split so that 100% of the records receive the challengers does that mean all 1000 records will be divided among the challengers (333 each)? Are there any potential issues that I might run into by doing by setting it to 100% challengers?  Thanks 🙂

Hi, I have this code that has a bug in it: <div class="mktoForm" id="promoForm" mktoName="Promotion Form"></div> <!-- Marketo Form Event Handler Must stay here to load with form--> <script> MktoForms2.whenReady((form) => { form.onSuccess((values, followUpUrl) => { form.getFormElem().hide(); document.getElementById('promoConfirmFormDiv').style.display = 'block'; return false; }); }); </script> <div id="promoConfirmFormDiv" style="display:none;"> <p class="text-white"><strong>${promoFormConfirmation}</strong></p> </div>​When I submit my form the page still refreshes. When I debug the code the return false is called twice for some reason and on the second call the page refreshes and I tried a few other options, but nothing has worked. Does anyone have any tips to try to assist me? Kind regards,Ethan

Hello Everyone, I hope you are having a great day. I was wondering that in the Lead Velocity Dashboard in Marketo Measure, how are we calculating the velocity for each stage as I do not see a specific datetime field for each stage. Also, there are multiple fields in the same stage so just using the last modified date wont work as it keeps on updating. I was wondering if there is any other way to do so? Thank you so much

Hi, I have this velocity working with segmentation. I'm able to get the first baseUrl populated, however the second baseUrl1 is not working. This is how it displays:  ${url}/   #set( $AssetId = $mktmail.xMarketoIdHdr.split(":")[5] ) #set($utm_campaign = "utm_campaign=" + $esc.url($AssetId)) #set($utm_source="Nurture") #set($utm_content="ABC") #set($utm_term="CDE") #set($utm_id = "utm_id=EFG") #set($baseUrl = "www.abc.com?formid=001&utm_medium=Email&utm_source=$utm_source&utm_content=$utm_content&utm_term=$utm_term") #set($baseUrl1= "www.abc.com?formid=002&utm_medium=Email&utm_source=$utm_source&utm_content=$utm_content&utm_term=$utm_term") #if($lead.Segmentation_Test_1000.equals("Stuff")) #set($url = $baseUrl+"&"+ $utm_campaign + "&" + $utm_id) #elseif($lead.Segmentation_Test_1000.equals("Other Stuff")) #set($url = $baseUrl1+"&"+ $utm_campaign + "&" + $utm_id) #end  I've also tried including ht

Hi everybody, I need to provide an HTML email to Sales for them to forward to customers. If I simply "create HTML email" in Marketo, then I'll get an email with none of the tokens (including the address, phone number etc.,) replaced by meaningful text. We used to have a tool for that but we lost it a while ago. Can someone recommend an inexpensive solution?  I found this discussion but I think this is somewhat different than what I need (or maybe I am confused): Send Marketo HTML email for Others to Send Using Their Email System. Can someone please send me either a pointer to a tool that can create an HTML email, or step-by-step instructions? Thank you!

Hi, running into an issue with using the embedded Marketo form. I am using the correct <script> tag but it keeps leading me to a "checksum missing" 400 error. It seems like there is a backend functionality that is messed up somewhere that might be more from the Marketo side than our codebase. Any solutions? 

Hello, We're building integration between Marketo and our own product. The process is once the prospect fills out the marketo form, we'll use the webhook to call our product to set up access for the prospects. Now, we're looking for an unique identifier to push the data from our product back to Marketo to report on their progress of using our product. We're thinking about using SFDC ID as an unique identifier. My engineering team wants to know the API name for the SFDC ID. However, there's no API Name for the SFDC ID that I can find in Marketo. Does anyone know how we can locate the API Name for the SFDC ID? Any other suggestions for an unique identifier? We're not considering email addresses as there might duplicates in the system. Thank you!

Hi all, Has anyone tried to impose a size limit on the number of people that can be brought into Marketo via a list import by users?For example, if the file size is over 50k records I would to import it myself as admin to ensure quality control.Thanks, Tom

I have noticed that certain emails show up as an image carousel in Google Workspace Gmail. It shows an image instead of preview text (section below the email subject) when the email reaches to the inbox. Is there a certain format in which one has to send them for it to work? Can we do this through Marketo? If not what are the alternatives for it? Please suggest some valuable solutions to accomplish this. 

I want to use the Marketo API to display the content of an email message by providing the email ID. I can retrieve the HTML of the message easily, and display that, but I also want to display the values of To:, From:, Subject and Preheader, ex: fromName, fromEmail, subject, preHeader. The only methods I see that have access to these is "Update Email Metadata", "Update Email Content", and "Create Email". Is there an undocumented way to simply read those additional values, or something I'm missing? The goal is to be able to provide a preview of the email body and the other information via a single preview link, rather than having to resort to sending test messages to people we need reviews and approvals from. The existing method of sending links to "view online" versions of the previews also excludes the other values that need review.  Maybe there's a much easier solution? Thanks!

Overview   This Dashboard will provide a view into a customer’s overall average weekly Activity Usage over a 52-week time period. Daily Activity data is aggregated into weekly buckets and presented in an easy to ready bar chart. A custom date range selection will be added in future releases.       It will also provide the ability to hover over a specific week and display a popup text to show the actual count of Activities that specific week.         Average weekly Activities are a good indicator of how much marketing that is being performed as it represents Activity Types which are counted on actions taken against a Marketing Event. Some examples are when a Lead opens an email or clicks on a landing page link or enters data in a Form. There are other Activity Types that are generated systematically for example when a Trigger Campaign is executed with a flow step to send a Lead to a CRM.   Benefit   Having a view into Activity counts i

I placed the code and modified it based on the documentation here.  However, when I test it in gmail, the product carousel does not appear. I'm curious if anyone tried it and witness it work in Marketo emails. 

Hello,I have some batch campaigns I want to send with one piece of dynamic text that will be unique to each individual. I saw on the dynamic content guide page that it only works for triggered emails, not batch (https://experienceleague.adobe.com/en/docs/marketo/using/product-docs/email-marketing/general/functions-in-the-editor/using-dynamic-content-in-an-email). So how else can I get dynamic content in a batch email? 

Good afternoon, Marketo Community. I'm trying to copy the content from one record in Marketo into a different record in Marketo... but not too sure how to do it. Here's the more detailed background and where we're running into issues:We're looking to run a referral campaign for our membership.  Our members could scan a QR code or click a link in an email, land on a web page, complete a form and "request" their personal Referral Code.   The referral code is already populated and has been appended to our member records (a referral code data field). We're running into issues on the QR code side of the puzzle.  Our Marketo instance validates using two separate fields (email & a Unique identifier).  When a member scans the QR code (i.e., while at a public event), the member is directed to a landing page, they complete a form, and they should receive an email with their personal Referral Code.Unfortunately, in our instance, since we use t

Hi Everyone, We are wondering if it is possible to change the color of the FROM address on our marketing emails so that the recipient will see the from address in a different color, rather than default black text? We are hoping to change it to be green if possible. Does Marketo allow this? I have attached a screenshot (below) as an example.  Any tips or suggestions would be appreciated! Thank you!  

Hi I’ve created a custom object linked to the email address field, with the employee ID serving as the dedupe field. However, when I import the Excel list into the custom object, only existing contacts in Marketo are being created, while new leads aren’t appearing as records. Is there a way to import these new contacts into the custom object linked field to the email address? Additionally, I need to ensure that a new contact is created in Marketo if it doesn’t already exist. I appreciate your support in achieving this. Also, is there a way to view or export all records of the custom object from Marketo? Thank you! 

Hello community, I need to create a form with the following requirements:1. A field should be added without a label.2. The form should allow users to input multiple names and email addresses, essentially adding multiple rows for the same field.Is it possible to create such a form in Marketo?Below is sample form:-PART 2:  YOUR ANNUAL MEMBERSHIP  Please select from the following subscription options below.      No. of users/copies  Fee (incl GST)  Online membership $120 per user     $  Online + Magazine membership $155 per user    $  Additional magazines (available to schools/libraries with an Online or Online + Magazine membership) $100 per issue      TOTAL MEMBERSHIP FEE (incl GST)   $   PART 3: USER DETAILS:  Please list the name and email of each user below:  (please list the s

Hi All,I have nread this article here: https://nation.marketo.com/blogs/marketowhisperer/2016/04/06/using-the-sync-lead-to-sfdc-flow-step-to-insert-a-marketo-only-recordCaution: Salesforce does not allow "Contacts" to be assigned to lead queues.  In this case Marketo will create a duplicate "Lead" in Salesforce. Thus, be careful of allowing SFDC Contacts in Marketo to flow through a smart campaign using the Sync Lead to SFDC flow step and assigning the record to a queue.What does it mean?When we sync a contact from marketo to salesforce it will create a duplicate when using autoassignent rules?Thanks