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Welcome to the Adobe Marketo Engage Community! Connect with peers to ask questions, share best practices, explore release updates, and contribute ideas that shape the future of Marketo.

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10000+ Total posts
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Anonymous
 Adobe Marketo Engage
Ishita_Chawra
Ishita_Chawra
 Adobe Marketo Engage
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DanielSchneiderLevel 2
 Adobe Marketo Engage
Use Token on a Landing Page

Hello, I am creating a Landing Page for a Webinar which hat two Sessions in different time zones. After filling out a form, dependent on the Session, I would like to show the matching day, time, et cetera. I have created a token which I use in an email. Is it possible to adjust the token to use it on a Landing Page?This is the token I wrote: #if($lead.personalizationtrigger2.matches("Session 1")) <p><strong>Wochentag Tag.Monat 2024 Session 1<br /> Region Session 1<br /> Uhrzeiten Session 1</strong></p> #end #if($lead.personalizationtrigger2.matches("Session 2")) <p><strong>Wochentag Tag.Monat 2024 Session 2<br /> Region Session 2<br /> Uhrzeiten Session 2</strong></p> #end The custom field personalizationtrigger2 is already created.I hope my idea can be realized.

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SaraOlLevel 2
 Adobe Marketo Engage
Help with Populating Custom Field from Opportunity

Hello Marketo Community,I’m running into an issue while trying to populate a custom lead field in Marketo with data from an Opportunity field, and I’m hoping to get some insights or advice from those who may have encountered similar challenges.What I’m Trying to Achieve:I’m working on a campaign where I need to copy the nha_wlreapply_link (a URL) from the Opportunity object into a custom lead field called Waiting List Notification - Link Key Value. My goal is to make this data available on the lead record so that I can easily use it in emails and other assets.Approach Taken So Far:I created a Velocity script token to pull the nha_wlreapply_link from the Opportunity object using the following script:Velocity Script Token: #if($OpportunityList.size() > 0) ${OpportunityList.get(0).nha_wlreapply_link} #else No link available #end  Change Data Value Flow Step:I attempted to use this Velocity script token in a "Change Data Value" flow step to populate the Waiting Li

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mbrugmannLevel 1
 Adobe Marketo Engage
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kenmckownLevel 4
 Adobe Marketo Engage
Issues with iOS email rendering

I am currently having an issue with an email rendering in mobile, specifically within the Marketo email editor and iOS devices when running through Email on Acid. The email does not display 100% width in the view. Works fine in all other clients. Renders like this in iOS.Also worth noting I used this same template on another email and it works fine. Here is the code for this specific email.<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xmlns="http://www.w3.org/1999/xhtml" xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office"> <head> <title>Email</title> <meta class="mktoColor" id="BodyBGColor" mktoname="Body Background Color" default="#eff0f4" /> <meta class="mktoColor" id="blue_bg_color" mktoname="Background Color" default="#132C65" mktomodulescope="true" /> <meta class="mktoColor" id="grey_bg_color

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Disha_Goyal6
Community Advisor
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MartinDo5Level 2
 Adobe Marketo Engage
Using Programs within Engagement Streams

Hi,I've been successfully using Engagement streams to deliver emails and I'm now looking at a slightly different use case and I am finding the logic around adding programs in streams somewhat confusing. I have read lots of other questions and the documentation around this topic but would appreciate some more clarity. Point 1:  In the documentation for this area, the guide states the following:What happens when you use a program in a stream?When using a nested program, the decision to send an email to a person is based on the program membership and program ID.If you’re not a member of a program, you will receive any emails that are part of the program onceIf you’re a member of the program, you won’t receive the emailIf you are no longer a member but received the email earlier through that program, you won’t receive the emailAm I interpreting this correctly in that if I have a program in stream and the membership criteria (Smart list) for that program is met, the person will NO

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uditmathur
Community Advisor
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KyleacQuireLevel 2
 Adobe Marketo Engage
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bryantchangLevel 2
 Adobe Marketo Engage
Return Last 4 months using velocity

Trying to return current month + last 4 months in 3 letter abbreviation using velocity.This is what I have, but I'm sure there's a better way? &#x1f605 #set( $calNow = $date.getCalendar() ) #set( $calNowMinus1 = $date.getCalendar() ) #set( $calNowMinus2 = $date.getCalendar() ) #set( $calNowMinus3 = $date.getCalendar() ) #set( $calNowMinus4 = $date.getCalendar() ) $calNowMinus1.add(2,-1) $calNowMinus2.add(2,-2) $calNowMinus3.add(2,-3) $calNowMinus4.add(2,-4) #set( $CurrentMonth = $date.format('MMM',$calNow) ) #set( $CurrentMonthMinus1 = $date.format('MMM',$calNowMinus1) ) #set( $CurrentMonthMinus2 = $date.format('MMM',$calNowMinus2) ) #set( $CurrentMonthMinus3 = $date.format('MMM',$calNowMinus3) ) #set( $CurrentMonthMinus4 = $date.format('MMM',$calNowMinus4) ) Current Month: $CurrentMonth<br> Current Month Minus 1: $CurrentMonthMinus1<br> Current Month Minus 2: $CurrentMonthMinus2<br> Current Month Minus 3: $CurrentMonthMinus3<br> Current Month Minus 4

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marypaine
marypaineLevel 2
 Adobe Marketo Engage
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annbenderLevel 2
 Adobe Marketo Engage
Sheila_Baker10
Sheila_Baker10Level 2
 Adobe Marketo Engage
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CharlieKi1Level 2
 Adobe Marketo Engage
Anonymous Visitor to Known record question to identify UTMs via Querystring

Hi, Marketo Campaign Setup and Analysis Initial Setup1. Imported a list into Marketo2. Set up the Ad Network Integration Sync3. Synced the target list from Marketo to Meta and LinkedIn4. Created social ads that drove users to our website with UTM parameters Observations and LearningsDespite importing the list to Marketo and syncing it to social platforms, users who came to our site via the Munchkin script were all recorded in Marketo as anonymous users. This was contrary to our expectation that we would know their identities.  Identification AttemptTo identify the anonymous users, we sent a Marketo email to the same target list. Some click data was observed as a result. Current ChallengeWe need to find the best way to:1. Identify known users2. Review their historical web activity data (including UTM parameters)3. Parse the UTM data into individual UTM fields in Marketo Current Setup First Smart Campaign- Trigger: Clicks Link in Email- Flow: Reque

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SanfordWhiteman
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ConnorB24Level 1
 Adobe Marketo Engage
jon_chen
Community Manager
jon_chenCommunity Manager
 Adobe Marketo Engage
🗣️ [Mentor Natalie Kremer] 🌟 Adobe Marketo Engage Community Mentorship Program 2024 🌟

Hello Community,    Welcome to the Adobe Marketo Engage Community Mentorship Program 2024! This is the featured Community Discussion thread for your Adobe Marketo Engage Community Mentor, Natalie Kremer (@natalie_kremer) who will be here to guide and support you and your peers with your Adobe Marketo Engage questions as you prepare for your Adobe Marketo Engage Business Practitioner Expert (AD0-E559) exam, through to the end of the program.     A little bit about your Adobe Marketo Engage Community Mentor, Natalie:       Natalie Kremer is a seasoned marketing operations leader with over ten years of experience, is a three-time Marketo Engage Champion and Marketo User Group Leader. As the Senior Manager of Consulting Services at Etumos, she leads a team of consultants, driving innovative client solutions and professional growth.                 Aspirants mapped to @natalie_krem

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Natalie_Kremer
Darshil_Shah1
Community Advisor and Adobe Champion
Darshil_Shah1Community Advisor and Adobe Champion
 Adobe Marketo Engage
Tuesday Tech Bytes – Marketo – Week 06 – Marketo and Salesforce Integration: Bridge the Gap

Hello, Marketing Nation! Welcome to the sixth post of "Tuesday Tech Bytes 2024 Edition.". Today, we're diving into the world of Managing Large Data Updates in Marketo by "yours truly" and reviewed by the rest of the Tech Bytes Team! Use these to supercharge your marketing efforts and data transfers with Adobe Marketo Engage.   There are no shortcuts for managing large data updates in Marketo. The process can be complex and sometimes time-consuming, especially when dealing with the syncs between Marketo and Salesforce. Today, we explore the best practices to ensure a smooth and efficient update process, minimizing disruptions to your daily operations.   Understanding Sync Limitations One of the biggest challenges with Marketo is the speed of the sync cycle, which is constrained by Salesforce’s API limitations. While it might be tempting to increase batch sizes in an attempt to speed up the process, this approach can be counterproductive. Increasing the batch sizes will only ex

7290
Darshil_Shah1
Community Advisor and Adobe Champion
Ishita_Chawra
Ishita_Chawra
 Adobe Marketo Engage
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Tes1er_12Level 2
 Adobe Marketo Engage
Marketo REST API - CustomObjects filtering not working as expected

Filtering CustomObjects with multiple values using the "input" parameter results in duplicate records.Example:Executing this request, where the value "myTestLC" is provided twice  results in 3 custom object results, 2 of which are duplicates. { "fields": ["CreatedAt","MarketoGUID","UpdatedAt","Check123"], "filterType": "Check123", "input": [ { "Check123": "myTestLC" }, { "Check123": "myTestLC" }, { "Check123": "myTestLC2" } ] }  Results: { "requestId": "5ac3#19136337ab7", "result": [ { "seq": 0, "marketoGUID": "f2b54589-f283-49cc-a891-e0324fc4ad65", "check123": "myTestLC", "createdAt": "2024-08-09T08:12:04Z", "updatedAt": "2024-08-09T08:12:04Z" }, { "seq": 1, "marketoGUID": "f2b54589-f283-49cc-a891-e0324fc4ad65", "check123": "myTestLC", "createdAt": "2024-08-09T08:12:04Z", "updatedAt": "2024-08-09T08:12:04Z" }, { "seq": 2, "marketoGUID": "f1f677bd-0960-4d12-a4e0-f4

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SanfordWhiteman
William_Moudry1
William_Moudry1Level 2
 Adobe Marketo Engage
Resync SFDC custom object without disconnecting from every asset in MarketoNew

Within our Salesforce-Marketo Sync, we sometimes need to resync a custom object. Sometimes it is because we've added a new field and need to populate it for every record, and sometimes it is because there are records active on the object in Marketo that have been deleted in Salesforce (and the sync somehow missed the deletion). To resync an object currently, you have to disconnect that object from every asset within Marketo where is has been referenced (smart list filters, campaign flow steps, etc.). This can mean going into hundreds of assets one-by-one and essentially breaking the logic by removing the relevant filters. This is not only time and resource intensive, but also very destructive. Once the object has been resynced, one has to go back to all of those assets, or at least those that are still in use, and add the relevant filters back. There should be a way to resync a SFDC custom object without disconnecting it from every asset.

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4500
William_Moudry1
Darshil_Shah1
Community Advisor and Adobe Champion
Darshil_Shah1Community Advisor and Adobe Champion
 Adobe Marketo Engage
Tuesday Tech Bytes – Marketo – Week 05 – Building an Always-On Compliance System

Hello, Marketing Nation! Welcome to the fifth post of "Tuesday Tech Bytes 2024 Edition.". Today, we're diving into the world of  Data Retention Regulations, Compliance, and Automating Compliance with Workflows in Marketo by our very own Balkar Singh Rao and reviewed by the rest of the Tech Bytes Team! Use these to supercharge your marketing efforts with Adobe Marketo Engage.   Compliance requires organizations to handle data responsibly, often requiring the deletion of data after a specific period unless certain conditions are met.   Data Retention Regulations Regulations such as GDPR and CCPA emphasize data retention, necessitating the deletion of data after certain periods unless specific conditions apply. This ensures that organizations do not retain personal data longer than necessary.   Examples (Illustrative only) of Data Retention Customer data for commercial purposes can be retained for three years post the end of the commercial relationship. Pros

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rachelr45242441
uditmathur
Community Advisor
uditmathurCommunity Advisor
 Adobe Marketo Engage
T
Tes1er_12Level 2
 Adobe Marketo Engage
Broderick_Klem1
Broderick_Klem1Level 3
 Adobe Marketo Engage
Possible Bug: Adding a "call webhook" step to a running smart campaign causes user to restart flow

We have a running triggered smart campaign that consists of multiple "send email" steps separated by wait steps. We added a "call webhook" step before the first wait step (the smart campaign was still active) - intending for all new users entering the campaign to begin having the webhook fired. However, as soon as we added the webhook, it caused all existing users in the flow (anyone currently in a wait step) to immediately have the webhook fired and then proceed to the next step in the flow again.For example:1. A user was on step 11 of the flow2. We added a "call webhook" step as step 33. The user in step 11 (wait step) immediately had the webhook called4. The user progressed to step 4 (an email they had already received - it "sent" but did not deliver), and then went to step 5 (another wait step).Are "Call webhook" steps supposed to operate this way (violate the order of an active smart campaign flow) or is this a bug?

11041
SanfordWhiteman
K
kenmckownLevel 4
 Adobe Marketo Engage
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ChaloLevel 2
 Adobe Marketo Engage

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