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Welcome to the Adobe Marketo Engage Community! Connect with peers to ask questions, share best practices, explore release updates, and contribute ideas that shape the future of Marketo.

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Adobe Employee
HarmandeepBoAdobe Employee
Unlock Real-Time Data from Marketo Engage with Data StreamsUpdate

We’re excited to share that all Prime and Ultimate customers now have access to the Lead Activity and User Audit Marketo Engage Data Streams. Whether you need to sync lead data into your CDP, keep a close eye on asset changes, or are looking to reduce your API load, Data Streams can help you do more with your data with less effort.What are Data Streams?Data Streams let you stream real-time events from Marketo Engage to any system. They send event data directly to your systems as they time, so you don't have to wait for scheduled syncs or manually query for changes.Current streams available:Lead Activity: Send lead-level engagement and activity events (e.g., form fills, list adds) directly from Marketo Engage to other platforms and services. User Audit Events: Stream changes made by users, such as updates to assets, programs, or tokens, to improve compliance across all marketing operations.If you are looking to integrate Marketo with downstream tools such as Snowflake or a homegrown CDP

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sessoms25
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diana-gilmanLevel 2
 Adobe Marketo Engage
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chiayingTsaiLevel 1
 Adobe Marketo Engage
機能の追加要望New

現在、Marketoの標準機能ではSFDC同期時に発生する特定のエラーメッセージ（例：CANNOT_UPDATE_CONVERTED_LEAD など）を直接検知してトリガー（自動通知）に利用することができません。そのため、スマートキャンペーンの「実行結果」タブを定期的に手動確認するかエラー対象を個別に確認・対応するといった運用が必要となり、件数が多い場合は対応工数が大きくなっています。 以下のような機能追加をご検討いただけないでしょうか。 SFDC同期エラー内容（エラーメッセージ／エラーコード）を条件として検知できる仕組み スマートキャンペーンや通知トリガーで使用できる 特定エラー発生時に自動通知が可能になる 同期エラー対象レコードを一括抽出（エクスポート）できる機能 修正後、再アップロード（インポート）することで一括更新できる仕組み 同様の課題を抱えているユーザーも多いと考えられるため、将来の製品改善としてぜひご検討いただけますと幸いです。

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rickharrisonLevel 1
 Adobe Marketo Engage
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bmcintareLevel 1
 Adobe Marketo Engage
Vinay_Kumar
Community Advisor
Vinay_KumarCommunity Advisor
 Adobe Marketo Engage
shelliezollin
shelliezollinLevel 2
 Adobe Marketo Engage
How to configure Gmail Annotation in Email Script with Velocity Token. Looking for examples.

Hi! I'm trying to add Gmail Annotation into a token via email script and haven't had much luck finding any examples.I've added this script and token to the <head> of my email template, but I don't know what to add to the Email Script Token. Sanford W had mentioned a Velocity Token, which I have researched, but haven't found any documentation on. https://nation.marketo.com/t5/product-discussions/has-anyone-been-successful-in-adding-gmail-annotation-to-a/td-p/315669 Can someone please assist? Script added to the email template:  <!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01//EN"> <html>   <head>     <script type="application/ld+json">    {{my.Gmail Annotation}}     </script>   </head> Gmail Annotation script added to Email Script token which needs to be converted to Velocity Token:    [{            "@context": "http://schema.org/",   &

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SanfordWhiteman
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Muhammed_SuhailE_Level 2
 Adobe Marketo Engage
Unable to find “Registered Error” Members in Smart List for Webinar Program

Hi everyone,I’m encountering an issue related to “Registered Error” statuses in a Marketo webinar program.For one of our webinars, we see about 60 members with the status Registered Error in the Program Members tab. Most of these records were originally marked as Registered but later moved to Registered Error after Salesforce created duplicate records and merged them. The total number of registrants coming from Marketo aligns correctly with Adobe Connect data.However, when I try to pull these same members using a Smart List with the filter Member of Program → Status: Registered Error, only a small portion of those records appear. Many of the individuals shown in the Program Members tab are missing from the Smart List results.We need to locate these members to update their status to No Show, since they did not attend the webinar.Has anyone experienced this behavior before, and were you able to find a solution or workaround?Thanks in advance for any insights! 

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Maria_Cruz1
Adobe Champion
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trojanHorse12Level 2
 Adobe Marketo Engage
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Muhammed_SuhailE_Level 2
 Adobe Marketo Engage
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Harini_29Level 1
 Adobe Marketo Engage
Amber_Hobson
Amber_HobsonLevel 8
 Adobe Marketo Engage
derelict_wombat
derelict_wombatLevel 5
 Adobe Marketo Engage
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rachelkayLevel 2
 Adobe Marketo Engage
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rachelkayLevel 2
 Adobe Marketo Engage
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Panja04Level 1
 Adobe Marketo Engage
"SSL Certificate Not Provisioning for Custom Landing Page Domain — 'SSL Already Issued' Warning"

Hi Marketo Community 👋I'm running into an issue with SSL certificate provisioning for a custom landing page domain in Marketo Engage and would love some guidance from anyone who has experienced something similar.*Setup:*• We recently changed our primary landing page domain to a new custom subdomain• The CNAME is correctly configured and fully propagated globally, pointing to our Marketo instance • Our Marketo instance is on Adobe Experience Cloud*The Issue:*The SSL certificate is not provisioning for the new domain. In Marketo Admin > Landing Pages, the SSL Certificate field is showing as `-`.When we tried to set up the domain, we received a warning saying *"SSL certificate has already been issued"* — suggesting a pre-existing SSL certificate exists on Marketo's servers for this domain but isn't being connected automatically.*What We've Already Tried:*• Checked the "Generate SSL Certificate" checkbox when saving domain settings — SSL still shows as `-`• Used the "Add SSL" option in

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SanfordWhiteman
Ali-9
Ali-9Level 1
 Adobe Marketo Engage
SanfordWhiteman
SanfordWhitemanLevel 10
 Adobe Marketo Engage
Route Marketo forms based on business hours

Smart Lists offer a dizzying array of filters (In Past, In Past Before, In Date Range, that stuff) for Date and DateTime fields. Yet you can’t natively check if the current system time — that is, the time a campaign is triggered — is within a certain time range on a certain day. Even if you save {{system.DateTime}} to a field, native filters lack hour-of-day and day-of-week awareness. Obviously, you need both to determine if a form came in during business hours and should be promptly Alert-ed to sales vs. Wait-ed until next business day.[1] Luckily, there’s a workaround for Fills Out Form triggers via a little JS. Create a helper fieldFirst, create a new String (not Date or DateTime) field Filterable Form Timestamp. Add the JSThen add this code to pages with time-sensitive forms:MktoForms2.whenReady(function(readyForm){ const minIncrement = 30; // easier filtering than every minute const ianaTimeZone = "America/New_York"; // working hours in this timezone readyForm.onSubmit(funct

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SanfordWhiteman
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SklaehnLevel 2
 Adobe Marketo Engage
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Neha_Pandita18Level 2
 Adobe Marketo Engage
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Abhi1405-2Level 2
 Adobe Marketo Engage
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rachelkayLevel 2
 Adobe Marketo Engage
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rachelkayLevel 2
 Adobe Marketo Engage
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MartaOr1Level 1
 Adobe Marketo Engage
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SadafIqLevel 2
 Adobe Marketo Engage
Email clicks not logging properly- issue

We have an operation program, sending confirmation email having confirmation link redirecting to Marketo Landing page. But for some people (~30), we have visit webpage activity registered in the activity log but no link click activity. And I’m not sure what could be the reason! For that I had to add both the triggers in data change campaign- confirmation link clicked and thankyou landing page visited. But we are planning to move from Marketo’s LP to external one, hence, afraid of removing visit webpage trigger from the campaign. (want to rely on clicked link trigger only ) Sharing some screenshots for example-  -link click is there for some but the link is Instagram link (or some other) not the landing page link  Do share if you have any idea that can help. Thanks!

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SanfordWhiteman

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