Adobe Journey Optimizer

Hi USECASE:We aim to develop an interactive form within an AJO email template to capture individuals' email IDs. Approach 1:Initially, we constructed a landing page utilizing built-in features to generate an interactive form. This form includes a subscription list. Subsequently, we incorporated this landing page into the AJO email template. However, upon attempting to submit the form details from the landing page, we encountered an issue. We're unable to retrieve the data in Adobe Experience Platform (AEP), and it's unclear where this data is being directed. When checking the submission status of the form, we observed a "204 No Content" status code. Could you provide guidance on how to access the filled data from the interactive form? Approach 2:In our second approach, we crafted a landing page and utilized the import HTML feature. Within this landing page, we designed a simple HTML form with basic scripting. Upon completion of the form, it's intended to transmit the dat

I do not have access to add tags to completed campaigns. I am wondering if this is a permissions issue or just incapable in AJO. If it is an option and I am missing access, where does that access live?If it's not available to anyone, would love that enhancement feature.

Are AJO Email Content Templates preconfigured with responsive code to ensure proper display across different devices? Or do we need to implement responsive design ourselves at the component level when transitioning from desktop to mobile mode, as currently, the page breaks entirely?

How to activate an offer on monday each week ?  (the aim is to display bannering on the app)

I get this error when I try to access Lookup schema fields in Condition activity of a journey:"message":"The provided merge policy is not found or not available for lookup. Provide a valid merge policy or try again after some time.","statusCode":422.I have created a custom XDM class for Lookup Schema and have linked it to an XDM Experience Event Schema.Able to access the lookup fields during Event configuration but the above error comes up when trying to run in Test mode.

I have a bit of an urgent ask so any quick responses would be appreciated. I want to find the difference between the current date and another date in the email template and render content based on the value of the difference (i.e. let's say the date today is 02/12/2024 and the date attribute of another field is 02/08/2024. I'd then like to find the difference between these two dates which will be 4 and render content based on that)  I know this can be done within the AJO conditions but how can I do this within the emails?

Hi there, We are using customAction to send signals to our 3rd party platform to send emails and SMS. I know there is the Rules - Message Frequency OOTB feature in AJO, but can that be applied to emails sent from custom Actions as well? If not, can someone suggest a workaround that we can use this? For example, maybe I can create a subsequent action after the customAction - send email and feedback to an AJO dataset to however AJO would interpret and an email was sent out using the OOTB feature? Thanks. 

Hello Community,I am here with a silly question!! 🙂I am trying to create an event in AJO, I am following adobe documentation mentioned here : https://experienceleague.adobe.com/docs/journey-optimizer/using/configuration/configure-journeys/events-journeys/unitary-events/about-creating.html?lang=enI did create the event, but i am not able to use it, am I missing any steps after saving ?I see the event but seems to be not active. AddToCart_TestThanks!

Hi Everyone, we can create the subscription list which will automatically comes to audience list. When we see that audience, we can see streaming segment. Will that comes under 500 guardrail limit. please find the below sample screenshot for the same.   

Hi there, We are new to Push notifications so just testing a few things out. When I tried to schedule a campaign with push notification, I see the following error from the report within Campaign. I can confirm that my profile has the push tokens, what else could the reason be? Thanks.

Hello, We are looking to transmit tracking information from various channels, such as emails, push notifications, SMS, and others, to an external third-party endpoint. Currently, any tracking data generated is stored within the Message Tracking system dataset in Adobe Experience Platform (AEP). However, we face a challenge as there is no direct method to stream this data from the dataset to the desired endpoint.We considered using Unitary Events, but I've recently learned that these events do not get triggered when data is ingested into a system-generated dataset. Another potential solution is to export the dataset from AEP, but this approach does not suit our needs because we require the data to be transmitted in real-time or near real-time.We also looked into email reactions as an option, but found it to be limited to use within journeys only, not campaigns. Our goal is to implement this logic across both campaigns and journeys.Could you please advise on any alternative solution

Hi Team, Is there a way to pass custom field value (part of event schema) to AJO OOTB (Message feedback and Email Tracking) datasets For ex: Touchpoint ID is an attribute on event schema and can have multiple values for a profile, we want to somehow get this Touchpoint ID to AJO OOTB datasets(Message feedback and Email Tracking) so that we know which event is tagged to which touchpoint ID.if it is possiible plz let us know how?@mohan_dugganab @satheeskannak @akshaaga 

I am working with a client on who recently implemented push notifications from Adobe Campaign Standard into their Android & IOS mobile apps,  using the mobile SDK, and they have launch (aka Data Collection) in the apps.  I know there needs to be additional configuration in Launch for AJO.  But I want to confirm if I would need to change any configuration within my mobile apps (Android & IOS) for AJO since it is already set up for Push in ACS?

Hi, is there a way via condition or any other activity to avoid contact same profile in a journey twice? I know the "Allow re-entrance" option but it does not help to my use case. I'd like to add like a condition before email checking profile have not been contacted by that email. Thanks.

Hi Team,I have created an external datasource for weather API, in the dynamic part I passed the param as "q" wherein my intention is to pass unitary event city value in condition. However, I am getting an error saying "custom fieldgroup: invalid param 'q' definition for '76c9080d-xxxx-xx-9071-xxxxx': 'q' data type mismatch (param type='string', mapped type='decimal')" Attaching error screenshot for reference. Code in Condition activity for dynamic value#{testingweather.weatherDetails.main.temp, params:{q:@event{MM_customEventXX_Order.homeAddress.city}}}Any help would be appreciated.  

I want to know that as we have contextual attribute at a journey level & we can fetch it in a particular journey only no other journey. But do we have anything which on a higher level, that we can fetch in multiple journeys ? Something like a campaign level attribute ?

Hello,  We got stuck with creating custom action to SFMC and would appreciate any suggestions from this group.  1) We followed the steps to configure Custom Action from this article by @anuhya-tad .Expect that we are sending the audience to SFMC's Data extension. 2) Custom  Action Configuration :                (i) We were able to successfully test the authentication.               (ii) Endpoint Configuration : Provided SFMC's Endpoint along with Data extension / Method : POST               (ii) Payloads: ( Are these action parameters defined in the article?)   What format should this be ? We gave the below , is that correct?3) Journey : Created JOurney with Read Audience and the SFMC Custom Action.. Are we missing anything there? Should we do source to target mapping  anywhere? Please suggest? -- Thanks for

Hi! I need a condition that counts the data traveling from previous nodeFor example, first condition I'm filtering 1 email and second condition I want to ensure is traveling only 1 profile, so how can I make a count of the data traveling in first condition?Thanks

i have a use case where i need to build the relationship between two event datasets in aep. when i am trying to build relationship it is not working.As for as i know the relationship can build between XDM experience event schema and the individual profile schema. Is there a way where we can establish the relationship between two event dataset. 

Hi , I am trying to split a string and get the last item from the list. For this, i am not sure what helper function to use.I have a string lets say sampleString with value abc-12345.For splitting i am using the split function {%= split(sampleString,"-") %} and this is giving me the result List(abc, 12345) which is expected. Now from this list i want to fetch the last element .On the documents it says head can be used to fetch the first element but can't find anything to fetch the last element of the list. Thanks,Arpan

Hi All,We have recently encountered a requirement which considers standalone AJO for real time notifications. (found some previous threads but re-posting it again in case there are any recent updates in this regard)Possible scenario:> External system aligned to push customer contactable information to AJO; > AJO to design email templates;> Another external system will trigger AJO Journey/Campaign via API;Questions:if you have seen any similar setup, then:1> does standalone AJO have schema design capabilities?2> does it have any source connectors like in AEP? Regards,Vineet GehlotPrevious thread:https://experienceleaguecommunities.adobe.com/t5/journey-optimizer-questions/adobe-journey-optimizer/td-p/587168https://experienceleaguecommunities.adobe.com/t5/journey-optimizer-questions/ajo-integration-without-using-aep/td-p/575070 

 Hi everyone,We are working for an Adobe target - AJO integration use case. I can see in the documentation, this use case works with AJO offer decisioning module, however, in the document, I can see "Offer Decision" module is showing up in Target AB test use-case (attaching screenshot for reference) Has anyone done it? If there is any document on this, that will be really helpful

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