Adobe Journey Optimizer

Is it possible to use and implement AJO´s SDK to enable push messages through apps developed in Flutter?

Hi All,I'm currently exploring the capabilities of Adobe Journey Optimizer and its integration with push delivery. I'm curious to know more about the push delivery send time and the guardrails associated with it. Can anyone please provide insights into how Adobe Journey Optimizer determines the optimal push delivery send time considering ideal behavior from FCM/APNS? Could you also provide any information on  throttling limits associated with Push Deliveries in AJO.

We have a journey with streaming audience and are using a condition split for control group (90:10), however not sure what will happen when the counts are as low as 1. Will the journey send 1by 1 to target until the 10th person will go as control group ?  Is there any best way to build the control group?

Hello, We are looking for way to render to more than one offer in a given placement. Considering the scenario, a placement has a decision scope with an collection that has 6 offers in it. A profile is qualified for 3 offers out of 6 and we want to display all the 3 of them in the placement. Is there a viable solution for this? Thanks in advance.

Experience League LIVE: API-triggered messaging in Adobe Journey Optimizer Recording URL:  API-triggered messaging in Adobe Journey Optimizer  Event Details With API-triggered campaigns, businesses can set a campaign and use it multiple times to deliver personalized messages with real-time contextual information by triggering via REST API.Join our Adobe product experts to learn how you can execute transactional and marketing use cases with API-triggered messaging capabilities in AJO.   LIVE WEBINAR DATE: Wednesday, August 23rd LIVE WEBINAR TIME: 8 AM PT | 11 AM ET Adobe Presenters:Host, Sandra Hausmann: Sr. Technical Marketing EngineerSiddharth Jain: Principal Product ManagerNikhil Sharma: Manager Software DevelopmentChetan Prasad: Group Product Manager

Use this thread to ask any questions related to the Experience League LIVE session titled, "Push notifications with Adobe Journey Optimizer." Experts are monitoring this thread to ensure your questions are answered. Thanks and we hope to hear from you!

Hi All,When I am trying to add a tracking URL in my SMS content and switch the journey to Test Mode I am getting below error.  SMS Content FYR Note: I am able to switch the journey to Test Mode and send sms successfully without tracking url. ThanksSankar

What is the maximum capacity of the asset repository and the maximum size of a picture? and is it feasible if two million people can click to open the image at the same time?

Hi,   We get some events triggered at 4 am at night and we want to wait until the next day at 9 am until we send the e-mails.  I saw that I could use the expression field for that, but I have no idea how to code it. I also couldn't really find it in the documentation.  So I basically want what is already an example in the picture,  but instead of wait till the end of the day, I want to wait till the next morning. How can I do that?    Thank you!   

In the Email Report, under Email - Tracking Statistics, it is showing 2 actions with the same email name but the other doesn't have an execution time. What is the difference between the two? Does it affect the reporting?  Thank you in advance!

This relates to the use of Offer Decisioning (OD) within AJO. Should a marketer have all possible offers eligible for a placement defined within one decision scope? Or can it be split between multiple decision scopes? And related to the above question: If OD does allow multiple decision scopes for a placement, does the OD Edge API support just placement in the getOffer call? And OD would determine the best offer to return among all the multiple decision scopes that a marketer has defined?

Hello,  I'd like to add an "one-click opt-out link" to my Email message at subscription level.Where/how can I associate the subscription list to my message? Documentation [1] says the following, which suggests it's possible somehow: Subscription: The opt-out applies to future messages associated with a specific subscription list. This option can only be selected if the current message is associated with a subscription list. [1] https://experienceleague.adobe.com/docs/journey-optimizer/using/email/email-opt-out.html?lang=en#one-click-opt-out

Hi all, hope you are doing well Can someone explain to me what is wrong with this subdomain? Thank you very much.     Regards. 

Hi Community, We are working on a POC, where we try to read the Adobe Analytics data while abandoning a cart, But unable to read the values in email content while performing an action on the website. We had created an Event and reading that Event in a Journey and from that Journey we are passing some Contextual(eVar) values into Email content but those Contextual(eVar) values are not coming. We had followed this documentation Link  which requires configuration through AEP web SDK, but our client is not using web SDK, we are reading the Adobe Analytics data into AEP. Please note that when we try to Hit that event through POSTMAN we are able to receive the journey message and Journey report also gets generated, but for real case scenario it is not happening. Kindly Provide any suggestion/solutions if you had faced similar kind of scenario

Hi Team,   Can you please help me to subscribe profile by default to particular service while inserting data from Mailchimp?   It is urgent. Request all to please reply to ASAP.   Thanks, Saurabh    

Followed the walkthrough setup of app surfaces, data streams and extension installs for Mobile SDK with AJO service here, but unable to get the push notification to work.  Through the process you identify the app with a specific appId and connect via assurance to their validation checker, and at this step I add the appId to the iOS build, I connect it live to assurance and their validation checker and all data coming in from the physical phone comes up as expected - it shows the device token being used on the validation checker and says it's valid, shows the ECID that I'm able to verify on the device logs, but when I attempt to a push notification it states that it can't via Apple Notification Service to my device because of a bad device token.  Any insight here would be greatly appreciated - all of the rest of the steps and infrastructure seem to be aligned as expected.

We have configured the custom action with basic authentication, to send SMS using third-party tools, but when we use them in Journey, we get an HTTP error and Timed Out.As the following image shows: what could be the reason?

Hola,  I am working on a use-case where we need to check the actual day inside the journey canvas,For ex, Whether the day is Monday,Tuesday, etc As for as I have checked, I can't see this functionality within AJO but is there any functionality for this check ?Any suggestions are welcomed ! Gracias!

July 2023 release notes Check out what's new, improved, and fixed in the latest Adobe Journey Optimizer product release update: Release Notes   Audience composition You can now create composition workflows to combine existing Adobe Experience Platform audiences into a visual canvas and leverage various activities (split, enrich...) to create new audiences. Newly created audiences are saved back into Adobe Experience Platform along with existing audiences and can be leveraged in Journey Optimizer campaigns to target customers.   Please find the details around the improvements included in this release here: Latest Release   Feel free to reach out in case you have any questions and/or feedback through the below comment section.

Hi, We send out order confirmations and order ready at pick up location.We don't have the pick up location address en name available in the order ready at pick up location event, so what we do is this:In the order event, we write the pick up location to the profile and in the ready at pick up location e-mail we retrieve those fields from the profile to show them in the e-mail.It looks like this for the company name: {% let igCompany = "" %}{%#if contains(profile._clientname.igOrderEventsCollection, context.journey.events.`1154443460`._clientname.igOrder.igUid, false) %}{% let igCompany = regexGroup(profile._clientname.igOrderEventsCollection,concat(context.journey.events.`1154443460`._clientname.igOrder.igUid,"\\.igHomeDeliveryAddress.igCompany=(.*?);"),1) %}{%/if%} Then we can use the pick up location name in the e-mail as this: {{igCompany}} But sometimes we have special order were we don't have a order event for, but we do get a ready at pickup location events.We

Hi Journey Optimizer community! Check out this blog post by Jason Hickey, @jason_hickey, our Principal Product Marketing Manager, Adobe, highlighting the five capabilities recently released in Adobe Journey Optimizer: Top 5 capabilities recently released in Adobe Journey Optimizer   Abstract: We recently highlighted five capabilities in Adobe Journey Optimizer that you might not be using — but should be. From real-time event signals to dynamic content and precision geofencing, we uncovered hidden gems and shared the secret recipe that makes Journey Optimizer the most powerful next-generation customer journey management and engagement application in the market. With Adobe Summit EMEA having highlighted a host of fantastic new product announcements and innovations, today we are shining the spotlight on the biggest and most recently released capabilities in Journey Optimizer you can use today.   You can find the complete post here:&nb

https://experienceleague.adobe.com/docs/journey-optimizer/using/configuration/frequency-rules.htmlThe Frequency Rules currently only allow the use of either Email or Push notification channels. Will they include SMS in the future, or are there any current alternatives?    

Is it possible to send messages to the same email address or phone number multiple times within the same journey? Does Adobe Journey Optimizer filter out these duplicates?"

Today, I am thrilled to share an exciting development in the world of digital marketing: Adobe Journey Optimizer. In this post, we will explore how this powerful tool can help you maximize the efficiency of your customer journey strategies.In today's competitive landscape, a company's success heavily relies on its ability to deliver personalized and relevant experiences to customers at every stage of their journey. Adobe Journey Optimizer emerges as the ultimate solution for optimizing and automating your customer interactions, from acquisition to retention.With Adobe Journey Optimizer, you can:Design omnichannel experiences: Create and manage seamless customer journeys that span across multiple channels, including email, social media, SMS, and more. This tool enables you to deliver consistent and personalized messages at every touchpoint, enhancing your relationship with customers.Segment and profile your audience: Utilize real-time data to segment your customers into specific groups

Hi everyone, We are out with the 3rd edition of the Adobe Journey Optimizer Community Lens! Adobe Journey Optimizer Community Lens is your community newsletter that highlights the latest updates from the Adobe Journey Optimizer Community in one place. In this edition, we are sharing updates from April to June 2023, including, highlights from Experience League Live sessions, Journey Optimizer Q&A Coffee Breaks, the most viewed Adobe Journey Optimizer content on Experience League, the latest product releases, upcoming and past learning opportunities, and a lot more!   Adobe Journey Optimizer Community Lens 🚀LATEST RELEASES🚀 Learn about all the new capabilities, upgrades, improvements, and fixes that were included in the latest release for Adobe Journey Optimizer: Adobe Journey Optimizer Releases: [Release Update] Adobe Journey Optimizer April 2023 Release [Release Update] Adobe Journey Optimizer May 2023 Release [Release Update] Adobe Journey Optimizer June 2