How to put condition on a "Time Series Event" schema that is linked to the profile attribute in Journey. | Community
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_abhishek_
Level 3
June 13, 2024
Solved

How to put condition on a "Time Series Event" schema that is linked to the profile attribute in Journey.

  • June 13, 2024
  • 1 reply
  • 1031 views

 

How to put condition on a OOB schema[Not the profile attributes] attribute in Journey. Eg. I want to send the Follow up email who clicked on CTA 1 or CTA 2 after 5 days from the 1st email. Attributes like - Opens, Clicks, Tracked URL.

 

Note: It can be achieved using the Audience for each CTA conditions. Wanted to look for an optimized approach.

 

From the below SS, we tries to put a condition based on the time series event in the condition activity of the journey to filter Opens, click etc. Is it feasible to achieve this business logic in the journey Conditions activity.

 

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Best answer by Mohan_Dugganab

Conditions on timeSeriesEvents will not work.

1 reply

Mohan_Dugganab
Adobe Employee
Mohan_DugganabAdobe EmployeeAccepted solution
Adobe Employee
June 13, 2024

Conditions on timeSeriesEvents will not work.

_abhishek_
Level 3
June 13, 2024

@mohan_dugganab, what are the use case of using the time series events as it is enabled.

Mohan_Dugganab
Adobe Employee
Adobe Employee
June 13, 2024

Take a look at this note.

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/get-started/guardrails 

Agreed, it is visible but cannot be used. Feel free to log a client care ticket on this.