Skip to main content
akwankl
Level 6
Jun 6, 2024 3:48 PM UTC
Solved

Ways to send push notifications excluding those who already received in same-day

Hi there,

 

What are some ways to send a push notification again in a journey excluding those who already received it? We have a marketing need where there was an issue with a journey, we need to urgently send another push out, but exclude those who already received it. We cannot wait 24 hours for a segment to refresh.

 

Thanks.

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
IvanMi1
IvanMi1Accepted solution
Adobe Employee
Jun 11, 2024 10:19 PM UTC

There was some good suggestions below on this thread already, but if you are just worried about triggering the same profile in the same journey within a 24 hr period you can control the Journey re-entrance timing in the Journey properties. This would gate the profile from being able to enter into the same journey. 

 

 

 

View in thread

4 replies

DavidKangni
Adobe Champion and Community Advisor
DavidKangniAdobe Champion and Community Advisor
Adobe Champion and Community Advisor
Jun 7, 2024 4:00 PM UTC

Hi,

 

This can be achieved via an on-demand evaluation where you can create a new segment job by making an API request to AEP

 

Adobe recommends to not abuse of it but anyway there is a mechanism to queue request on their end and if you're doing it a lot it will take more time to complete.

 

https://experienceleague.adobe.com/en/docs/experience-platform/segmentation/tutorials/evaluate-a-segment#on-demand-evaluation

 

Thanks,

David

Translate
David Kangni
    akwanklAuthor
    Level 6
    Jun 11, 2024 6:48 AM UTC

    Hi @davidkangni, 

     

    My understanding with this is that the segment needs to be at least created 24 hours in advanced, is that not true? Does it mean i can create a new segment, and within an hour send an on-demand segment evaluation request, and then use it in AJO as soon as the evaluation is completed?

     

    Thanks.

    Translate
    Mohan_Dugganab
    Adobe Employee
    Mohan_DugganabAdobe Employee
    Adobe Employee
    Jun 11, 2024 9:52 AM UTC

    One of the options to explore is Business rule where a daily frequency cap can be requested https://experienceleague.adobe.com/en/docs/journey-optimizer/using/configuration/frequency-rules#daily-frequency-cap

     

    Also, take note of the below callout.

     

    Translate
      IvanMi1
      Adobe Employee
      IvanMi1Adobe EmployeeAccepted solution
      Adobe Employee
      Jun 11, 2024 10:19 PM UTC

      There was some good suggestions below on this thread already, but if you are just worried about triggering the same profile in the same journey within a 24 hr period you can control the Journey re-entrance timing in the Journey properties. This would gate the profile from being able to enter into the same journey. 

       

       

       

      Translate
        Terms & ConditionsAccessibility statement

        Loading footer...