Adobe Journey Optimizer

Is there a way to have a default value described for a record in a schema/dataset; ie if the value is Null, the default value is automatically added?

Is there a way to fulfill a user journey that has multiple actions (email, SMS, etc.) and wait periods that exceed the 30 day wait activity limit? For instance, if a user submits an application, they are sent a thank you email 24 hours after the submission. A journey of sequential emails is then sent to the user 30, 60, 90 days after the application submission. My initial thought is to break them out as separate journeys, but unsure as to how you could accommodate the 60 and 90 day actions as those would exceed the 30 day wait activity limit. I see that a user can add start and end dates for journeys, but not sure if you put the end date past 30 days, if it automatically overrides the 30 day occupancy limit a user can remain in a journey. Any recommendations that can be shared would be greatly appreciated. Thanks!   

Hello guys,   I am delivering Offer through APIs by using Decision Management. If 3rd Party System read the offer and it does not want to retrieve the same offer again cause the offer has been read. how can i deliver the offer once via APIs? Is it possbile tpo update the Offer status from 3rd Party ? Thanks 

Does AJO have the ability to run on specific days of the week or month? For example, if I want journeys to run only Mondays, Wednesdays and Fridays during the week or the first two weeks of the month and then go dark for the other days/weeks. I'm aware that you can schedule a start/end date for journeys and the ability to manually turn off a journey, but unsure as to specific days of the week/month.

Hi, with the July 2023 release import Audience was made available. Is there an API available for this new feature, to use API to import csv file as an audience? Many thanks! 

Hello, As part of our customer 'journey' process flows, there are times where we have to send regulatory letters, promotional letters via Direct Mail channel for particular segment (audience). We are in need of following 2 integration patterns for Print shops depending on the print vendor - 1) AJO sends data feed (sftp); and Print vendor maintains templates, print, package and delivery2) AJO would manage template and PDF creation for letters for vendors (sftp). Vendor manages print, package and delivery To summarize, in #1 client sends data and print-shop manages creative design, personalization based on the data received. In #2, client manages creative design, personalization and print shop manages the logistics of printing and packaging/delivery. As per the AJO documentation, looks like #1 is available only in the campaign use-cases and that too for non-HIPAA shield clients (We have AJO with HIPAA shield).  Can these 2 DM use-cases be achieved (eith

Hi Everyone, I want to make an integration with Adobe Commerce with AJO, however, without using AEP. My question: Can we store information in AJO schema and get the real time profile like behavior (like AEP) without using AEP? If no, what are the drawbacks?

Hello everone, Any suggestion to how to delivery inbox messages by using AJO and Decision Offer considering that business users want to create template with editor? Thinking to use APIs for Kiosk and Web Channel (new feature ) for web site. Thanks

how many number of record can we sent per min/hour to facebook from segment in AJO

form AJO how can we activate the segment and send data to facebook destination

how can we get data back form facebook to AJO? @akshaaga

Hi all, one of my clients asking me the below questions and I wonder if you have any specific documentation in relation to the topics? Thanks,M 1) Understanding of how AJO will revolutionize the way we work with CRM, more precisely :   How does AJO better support the user journey of the "future", which is more personalized, real-time and generally relevant?How can AJO take us to the next CRM level?2) Brief introduction to the channels that AJO supports. How do you see AJO as a central customer journey management tool involving channels that are NOT part of the AJO?

how can we send a updated profile for journey to  facebook 

Hi,  I am working on a use case, where we want to send the message to customer with the channel, they are most engaged with.  So based on their interaction with the brand, if customers interact (says opens) the email more than SMS or Push, they send them Email, if they interact with SMS then send SMS, if they interact more with Push, then send them Push message.Do we have anything inbuilt in the tool (like send time optimization)? or what would be the best way to do that. ThanksPreeti

How to see know issues of Adobe journey optimizer? For example, below link is one of the AJO known issue. Is there any documentation link available to access all AJO knows issues/kbarticles? https://experienceleague.adobe.com/docs/experience-cloud-kcs/kbarticles/KA-21210.html?lang=en

Dear, I would like to use an event field from event X in event Y (it concerns a language field).These events are linked because they carry the same order uid, so I would like to cross reference based on this order uid and then see the language value from the first event. I have tried the following:containIgnoreCase(#{ExperiencePlatform.ExperienceEventFieldGroup.experienceevent.at(0)._"companyName"."OrderObject"."Languagefield"}, "nl") This did not give the desired result. My first thought would be that order uid is not in there so the two events are not linked in that.Could someone help me towards the right field or syntax? Many thanks.Rob

Hi, I want to create an Audience rule (in rule builder) based on when a customer enters an Audience. In e.g. Offers I can use segmentMembership --> last qualification time  How can I make the same selection in Audience rule bilder, is it possible, if yes how? Many thanks in advance!

what is the differnece between Segment Creation and RULES in Decision Management 

Hi,  Do we have a form capability in AJO similar to Marketo, so we want to be able to capture the customers details e.g., contact us forms or register for an event etc.? ThanksPreeti

Is it possible to use and implement AJO´s SDK to enable push messages through apps developed in Flutter?

Hi All,I'm currently exploring the capabilities of Adobe Journey Optimizer and its integration with push delivery. I'm curious to know more about the push delivery send time and the guardrails associated with it. Can anyone please provide insights into how Adobe Journey Optimizer determines the optimal push delivery send time considering ideal behavior from FCM/APNS? Could you also provide any information on  throttling limits associated with Push Deliveries in AJO.

We have a journey with streaming audience and are using a condition split for control group (90:10), however not sure what will happen when the counts are as low as 1. Will the journey send 1by 1 to target until the 10th person will go as control group ?  Is there any best way to build the control group?

Hello, We are looking for way to render to more than one offer in a given placement. Considering the scenario, a placement has a decision scope with an collection that has 6 offers in it. A profile is qualified for 3 offers out of 6 and we want to display all the 3 of them in the placement. Is there a viable solution for this? Thanks in advance.

Hi All,When I am trying to add a tracking URL in my SMS content and switch the journey to Test Mode I am getting below error.  SMS Content FYR Note: I am able to switch the journey to Test Mode and send sms successfully without tracking url. ThanksSankar

What is the maximum capacity of the asset repository and the maximum size of a picture? and is it feasible if two million people can click to open the image at the same time?