Adobe Journey Optimizer

we are trying to get alerts for distribution List in AJO. How can we achieve that?

Hi Team, We are trying to populate the dynamic offer end date in email creative base on journey run date + 30 days in specific format.Did anyone can help me on the same? I can populate the date (2023-07-02) but want in MM/DD/YYYY format

I am trying to understand how to render properly code base experiences. In the documentation there is info that you should send with the sendEvent decisionScopes:https://experienceleague.adobe.com/en/docs/experience-platform/web-sdk/personalization/rendering-personalization-content However where you configure while configuring Decisions in AJO this human readable names of decisionScopes in AJO? Or I misunderstood something... 

Hi @satheeskannak @mohan_dugganab @anuhya-y @_manoj_kumar_ Is there any way we can manage channel surface in condition activity without adding any new email activity.Eg : if code is  Status=1 then i have to select the channel surface is ABC and if the Status = 0 then the default channel surface has to be selected.If there is any was can you show some example but i dont have to add the new email activity beacsue there is constraint that we cann add only 50 activity in the journey canvas.Thanks Abhishek 

Hi Team,I want to discuss is there any possibility, that if I schedule a query seeking some data, let's say unsubscribe data from a journey for the past 24 hours. And if that data value crosses a threshold like unsubscribe value is greater than 10. I will get an email from Adobe that threshold unsubscribe has been breached. 

Hello,I do have date format like this "formatdate(now(), "%BI %2D %4Y")" in ACC but  I want to use this in AJO. How this can be achieved. Expected result is "JUNE 21 2024"  

Hi! I wanted to try this new feature in one of my active journeys, but an error keeps popping up saying:"There was a problem loading your project. Please refresh the page and try again".I did that, but nothing happened and there is no way to go back to the other view. What can I do?

I would like to use web channel in AJO and editor does not load. I use different browsers - Edge, Chrome, Chromium, Mozilla . Installed Adobe Experience Cloud Visual Editing Helper and still editor does not work. I disconnected from corporate VPN. Any hints?

Hi! I wonder if there is any chance for the users to opt out for a specific journey wich contains several steps. I mean, a contact enters a 3 emails/steps journey, that are going to be sent during a week. I wante to give the contacts the chance to opt out from the next steps.I added a condition to check if the customer has booked so if he did, he will exit the journey. But also I wanted to give the chance to exit the journey but not opting out of all subscriptions. Thanks

In AJO for any particular journey we see an Indicator “Failed Individual Journey” in the view report. I want to know what does this mean specifically ?Whether the person has entered the journey and has exited for some reason (what reasons that can be) ? or whether the person could not enter the journey and the journey was not executed for him (Again what reasons that can be) ? Can anyone please clarify this.

As I read in the documentation code base experiences are run as soon as WEB SDK is loaded. Taking into account that WEB SDK should be in the head section of the page. What if we would like to (as an experience) personalize some banner. Then in the js script we should check if DOMContentLoaded event is fired and the our script should run and then change the banner? What is your experience?

Hi Team,I have to hide the view in browser or mirror page text, when it opens in the browser 

I am tryign to use the following code:{% let newDate = profile._loyaltyone.onboardingJourney.firstOffer.endDate %} New Date = {%= newDate %}which returns the following:New Date = 2024-05-12T00:00:00Z I would like to format as "May 12, 2024" but my code is not working:New Date = {%= formatDate(newDate, "MMMM dd,YYYY") %} Invalid syntax Usage of function "formatDate" does not match available signatures. Usage: [PQLSchemaImplJson({"meta:xdmType":"date"}), PQLSchemaImplJson({"meta:xdmType":"string"})] Signatures: [(List(PQLSchemaImplJson({"meta:xdmType":"date-time"}), PQLSchemaImplJson({"meta:xdmType":"string"})),PQLSchemaImplJson({"meta:xdmType":"string"})), (List(PQLSchemaImplJson({"meta:xdmType":"date-time"}), PQLSchemaImplJson({"meta:xdmType":"string"}), PQLSchemaImplJson({"meta:xdmType":"string"})),PQLSchemaImplJson({"meta:xdmType":"string"}))]I know I am doing something wrong, just not sure what.

In AJO I want to use switch case in HTML for finding the set of data to be personalised inside each case.

I am not sure if in documentation it was 100% confirmed but the customer might be in the same time in the origin journey and in target journey?

Hi all, As we scale and build more journeys into AJO, we will need a way to start proactive monitor & alert if certain journeys are working and delivering, and throw errors if not.  Curious how are people approaching this since this is not an OOTB feature, I am also wondering if there's any creative ways to achieve this with another journey, and then sending a hourly count (for example) via a customer action to somewhere? Thanks.

Hi,I can't publish any new audiences using the Audience Composition canvas. I have not reached the maximum of live audiences. The error message is "internal server error". How can I find more information on this error? Best regards,Mikael

Hi @satheeskannak  @mohan_dugganab @ivanmi1 Have one doubt that is it possible can we change the Date format in the Email Templete for the Date.It is comming like this DD:MM:YY but i want to show this like MM:DD:YY Is this passible in AJO with any Helper function. If Yes Please Let Me know how it can be done?Thanks

I would like to use recommended products from Target in AJO email. I should configure Delivery API post request to Target using Actions or Data Sources? How to use that in the journey?

I wish to format a contextual attribute coming from an event in a journey.I have tried a few variations below for the snippet but none have worked so far. {%= formatDate(context.journey.events.``1527359670``._tester.modifyDate, "DD MMMM YYYY K:mm a") %}Invalid syntax Error in parsing PQL expression "formatDate(context.journey.events.``1527359670``._tester.modifyDate, "DD MMMM YYYY K:mm a", "en-NZ")": line 1:34 token recognition error at: '``'. Error beginning at position: Line 1, Character 1{%= formatDate(context.journey.events.`1527359670`._tester.modifyDate, "DD MMMM YYYY K:mm a") %}Invalid syntax Usage of function "formatDate" does not match available signatures. Usage: [PQLSchemaImplJson({"meta:xdmType":"string"}), PQLSchemaImplJson({"meta:xdmType":"string"})] Signatures: [(List(PQLSchemaImplJson({"meta:xdmType":"date-time"}), PQLSchemaImplJson({"meta:xdmType":"string"}), PQLSchemaImplJson({"meta:xdmType":"string"})),PQLSchemaImplJson({"meta:xdmType":"string"})), (List(PQLSche

On the DSN (demo Adobe env) I created sample journey with app push. There is info - No token found in profile. App push channel surface is configured.  

I have used 'personalEmail.address' field in a schema, and ingested data via HTTP... profile got created and qualified for a required segment.and I have created a journey strtng with Audience qualification and used the segment here... the profile got entered into the journey but when I look into message.feedback I am seeing email not found error and I am not able to send any email to the profile via journey  

The way the schema's are created in One profile to multiple account(1:N). So when it comes to personalization, how to put condition over an array for personalizing in the communication(Email, SMS). We want to target customer whose Balance = 0, and personalize there Email/SMS with the Account Number in the content. From the below SS, 2 records qualify for this condition. When it comes to personalization on account level, which account does it take, is it acc456 or acc102? How this can be achieved? 

While creating any event I could see only OOB schemas visible in the drop down. Can we view the custom schemas in the drop down to select. 

I see two places where we can define qualified audience either rule based or segment based while creating and serving offers in AJO.Offer eligibility while creating offer.In decision eligibility while creating Decisions.why do we need at offer level when offer can't be delivered independently with out having decisions created.what use cases we have to use offers and decision rules.