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Christian_AdalidFo
Jul 11, 2024 3:03 PM UTC
Solved

ERROR AL ENVIAR AUDIENCIA A DESTINO DE FACEBOOK

Buen dia estimados.

 

Les comento que estamos realizando una creación de destino a facebook.

 

al momento de enviar la audiencia a este destino y finalizar este proceso nos aparece el siguiente error: saver falled because this destination was modified before your change was made. Please refresh to get lastet version, then try again.

 

Su valioso apoyo con la respuesta a este caso.

 

De antemano gracias.

 

Saludos.

 

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SatheeskannaK
SatheeskannaKAccepted solution
Adobe Champion, Community Advisor, UG Leader
Jul 11, 2024 9:37 PM UTC

If you have followed all the steps, but it's still not working I would suggest opening a ticket with adobe support.

Thanks, Sathees
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4 replies

SatheeskannaK
Adobe Champion, Community Advisor, UG Leader
SatheeskannaKAdobe Champion, Community Advisor, UG Leader
Adobe Champion, Community Advisor, UG Leader
Jul 11, 2024 5:59 PM UTC

@christian_adalidfo Can you ensure you follow this documentation to setup this destination? Also, try deleting the destination account and recreate it from scratch to see if that error reappears.

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Thanks, Sathees
    Christian_AdalidFoAuthor
    Jul 11, 2024 9:29 PM UTC

    Thank you very much for the support. I followed your recommendation and the instructions, but we have tried several times to send the audience to the destination, and the error still persists. We await your assistance. Best regards.

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    SatheeskannaK
    Adobe Champion, Community Advisor, UG Leader
    SatheeskannaKAdobe Champion, Community Advisor, UG LeaderAccepted solution
    Adobe Champion, Community Advisor, UG Leader
    Jul 11, 2024 9:37 PM UTC

    If you have followed all the steps, but it's still not working I would suggest opening a ticket with adobe support.

    Translate
    Thanks, Sathees
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