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MYSTERIOUSMAN
Level 4
Jul 15, 2024 5:29 PM UTC
Solved

Interaction Type Change

HI @mohan_dugganab @satheeskannak 
Can we change  the interaction type from click to unsubscribe in AJo email templete while we are using code your own apporch 
_experience.customerJourneyManagement.messageInteraction.interactionType

 

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Mohan_Dugganab
Mohan_DugganabAccepted solution
Adobe Employee
Jul 15, 2024 6:03 PM UTC

When you open the tracked URL's in Email designer, you can configure the tracking type as External Opt-out / one click opt out and this config. should control how _experience.customerJourneyManagement.messageInteraction.interactionType is populated. 

 

 

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2 replies

Mohan_Dugganab
Adobe Employee
Mohan_DugganabAdobe EmployeeAccepted solution
Adobe Employee
Jul 15, 2024 6:03 PM UTC

When you open the tracked URL's in Email designer, you can configure the tracking type as External Opt-out / one click opt out and this config. should control how _experience.customerJourneyManagement.messageInteraction.interactionType is populated. 

 

 

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DavidKangni
Adobe Champion and Community Advisor
DavidKangniAdobe Champion and Community Advisor
Adobe Champion and Community Advisor
Jul 16, 2024 2:59 PM UTC

@mysteriousman 

if your using code your own instead of email designer, then you can add this 

 

data-tracking-type="OPT_OUT"

 

Thanks,

David

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David Kangni
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