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July 15, 2024
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Interaction Type Change

  • July 15, 2024
  • 2 replies
  • 691 views

HI @mohan_dugganab @satheeskannak 
Can we change  the interaction type from click to unsubscribe in AJo email templete while we are using code your own apporch 
_experience.customerJourneyManagement.messageInteraction.interactionType

 

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Best answer by Mohan_Dugganab

When you open the tracked URL's in Email designer, you can configure the tracking type as External Opt-out / one click opt out and this config. should control how _experience.customerJourneyManagement.messageInteraction.interactionType is populated. 

 

 

2 replies

Mohan_Dugganab
Adobe Employee
Mohan_DugganabAdobe EmployeeAccepted solution
Adobe Employee
July 15, 2024

When you open the tracked URL's in Email designer, you can configure the tracking type as External Opt-out / one click opt out and this config. should control how _experience.customerJourneyManagement.messageInteraction.interactionType is populated. 

 

 

DavidKangni
Community Advisor
Community Advisor
July 16, 2024

@mysteriousman 

if your using code your own instead of email designer, then you can add this 

 

data-tracking-type="OPT_OUT"

 

Thanks,

David

David Kangni