Can I Insert Personalized Offer Decision in Channels other than Email

Question

Hi,we are exploring how can we use offer decisioning in different channels.After going through documentation Offer decision can be inserted in email channel, in adobe target, can be consumed in mobile app.How about adding offer decision in other campaign types like web, inapp message, push notifications, codebased experiences? ThanksSrinivas

DavidKangni · Accepted Answer

@srinivasadevar1

Not all channels support offer decisioning in AJO by default. There is a workaround by using personalization syntax but some limitations as some features such as capping (in my case) won't work as expected.

https://experienceleaguecommunities.adobe.com/t5/journey-optimizer-questions/offer-decisioning-via-web-channel-in-ajo/m-p/687306#M2291

Thanks,

David