Adobe Journey Optimizer

"You can also use this mechanism to perform an action when there is no reaction to your messages. To do this, create a second path parallel to the reaction activity and add a wait activity. If there is no reaction during the period defined in the wait activity, the second path will be chosen. You can choose to send, for example, a follow-up message." Second Parallel path should start from the email acton right in this scenario like in the attached screenshot? Reference link : https://experienceleague.adobe.com/en/docs/journey-optimizer/using/orchestrate-journeys/about-journey-building/reaction-events     

Hi Everyone, This is related to a live journey for one of our usecase. We are using audience in the journey which is a streaming evaluation method. After the journey runs, we could see the profile count is 46(Same number that i can see it in Total qualified on Profile Over time section) and audience entered in the journey is 35. So, there were 11 profile is missing. How do we check those missing profile? is this data discrepancy or am i looking at it wrong?  Little help on this would be much appreciated ThanksSoma.B 

We have an unsubscribe page that was LIVE, but somehow it now says draft. The page is still, accessible on the internet but when we try to republish the page we get this error, and it does not let us Publish."Landing page publication failed. Duplicate subscription lists 'VikingInterestedSubscribers,VikingTVSubscribers,VikingOceanCruisesSubscribers,VikingExpeditionCruisesSubscribers,VikingRiverCruisesSubscribers' present in the primary page 'Primary page' are not allowed. Please update the primary page to remove duplicates and try again."Any information would be helpful, thank you.

In Audience UI, there is a filter to group audiences by 'Data Distiller' as shown in below screenshot. So, I'm just curious how one would create data distiller audience? If possible, documentation link, please.  

We have a scenario where we frequently need to get the 'counts' of different sub-segments by using the Journey tool.   Doing this manually using audiences is not practical with the once a day run.   We get these 'counts' to advise the business team of how many will receive each treatment OR exist the journey.  To accomplish this it requires a journey to be published without any emails actions in the journey. We also have a permission level set that no business team can publish a journey, as this is to avoid accidentally sending an email to the wrong audience. Is there a permission level option to allow journeys to be published IF they do not contact specific actions, such as email?  This would allow the business team to have more access without incurring risk.

I am trying to fix a pre-existing opt-out landing page for our subscribers to cancel their email subscriptions, but I can't figure out how the,"Subscription list", was added to the landing page. We are getting an error message, saying that we have duplicate Subscription list.Thank you,

We have experienced that when trying to move a audience into a folder in ower folder structure in AJO the audience can disappear - not been stored, and is gone. It happens most when a audience is new - when moved its gone/deleted - and must be created again. Could it be that the store process to the database is "to slow" and the move operation dont understand what to move. Strange that this can happen. Any one else that has experienced this behavior in AJO.   

HI Community,  while clicking on mirror page/ view online link, we are getting the error, Kindly help.I am attaching the snap of error for reference  Thanks,Akram Husain 

Can anyone help me with how to collect the first two elements of an array in AJO (Handlebars.js) and store them in two different fields?{% let demo = "1,903~19.03" %}{% let array = split(demo, "~") %}{% let val1 = array[0] %}{% let val2 = array[1] %}val1 :{{ val1 }}val2: {{ val2 }}I am using this, but I am getting an error.Output:-val1 :falseval2: false

Is there a way to include a dynamic Instagram feed in emails? Thank you,  

Hi, we are looking to use background images in our email design and we are wondering how they are coded using images from AEM.  

How to pull list of journey into a csv/excel with all details like created by, tags, startdate, end date , status (live or draft etc)

Hello everyone,We're currently working on a challenge involving conditions based on both language and first name. Here's the scenario:We support two languages: Arabic and English. If the user's language is set to Arabic, the Arabic version is displayed, and the same applies for English.Additionally, if the user has a first name, it should be displayed.We need to handle multiple combinations of these conditions to ensure the correct content is shown.The expression is:  if language = Arabic & firstName != null & firstName != ""element 1else if language = Arabic & firstName = nullelement 2else if language = Arabic & firtsName = ""element 3else if language = English & firstName != null & firstName != ""element 4else if language = English & firstName = nullelement 5else if language = English & firtsName = ""element 6else if language = Arabic & firstName = nullelement 7elseelement 8

I am trying to add the API Credential for SMS Channel in AJO, But I am getting this error Internal server error CJMT 000001- 500. How can i resolve this and try to add the Credentials successfully. I have tried clearing all the cache but still facing the same error again and again.

Hi Community, Is there anyways I can query the audience rules like, which contains the exact conditions used in audience evaluation? Do we have any system datasets storing these values? If not, is there any other way to retrieve this info, other than UI? Thanks,Anfal

Hi Community, Is there anyways I can query the journey split's condition, which contains the exact conditions used in journey splits? Do we have any system datasets storing these values? If not, is there any other way to retrieve this info, other than UI? Thanks,Anfal

We have specific DO NOT MAIL audiences that we have created AJO segments for that need to be added in AJO audience builder to ensure that they are excluded from receiving specific types of marketing emails.  Even with QA processes and checklists, and Peer Review, mistakes can/do happen and wondering if there is ability to support with some system level intervention.  I know there is a masters suppression list, however I need them to be able to receive transactional emails. They may need to receive certain updates, just no sales related materials. Is it possible to set assign permissions for profiles to only be used by specific channel surfaces?    Other technical solutions?   Label to allow export only on transactional channel surfaces?

Hello,We are in the process of doing some inventory and we would like to automate it if possible through query service.We would like to identify the technical tables of campaigns and journeys. So, if possible, being able to query the creator of a campaign or journey (Field: Created By).And for campaigns, if there is a table which contains the audience used in the delivery (we found it for the journey, in journey_step_events, but not for the campaign) Many thanks in advance

Hello team, I am testing a business event in a Journey and as part of the business event, I would like to pass values to an array type element . For example: product names = ["product a", "product b"]. I have tried different notations, and I don't seem to be able to make it work. When passing "product a" only as a field, it works and matches with the first value as it expects a string field in the trigger event dialog. My intent is to try to pass more than one value at a time. Is this attempt at all possible? Any clues will be appreciated. Thank you!

Hi @satheeskannak @mohan_dugganab @davidkangni when i am passing a string with some personalization in this from the event activity "Have a few seconds or call" +#event attribute it is taking or as a function not as a string can you let me know how to resolve this.  

I want to add multiple OR condition in a single city attribute/data. {%#if Country = "INDIA" and City = "ABC" or "DEF" or "GHI" %} 

I'm trying to use AJO journey on an android device in app message push, and I can't receive the message.I have done:1.Created an android app, integrated with firebase SDK, I can use firebase web console to send messages.2.The android app adds the following code. #app/src/main/AndroidManifest.xmluses-permissionandroid:name="android.permission.POST_NOTIFICATIONS"/ #app/build.gradle.ktsimplementation(platform("com.adobe.marketing.mobile:sdk-bom:3.0.0")) implementation("com.adobe.marketing.mobile:analytics")implementation("com.adobe.marketing.mobile:userprofile")implementation("com.adobe.marketing.mobile:messaging")implementation("com.adobe.marketing.mobile:edgeconsent")implementation("com.adobe.marketing.mobile:edgeidentity")implementation("com.adobe.marketing.mobile:assurance")implementation("com.adobe.marketing.mobile:edge")implementation("com.adobe.marketing.mobile:core")implementation("com.adobe.marketing.mobile:identity")implementation("com.adobe.marketing.mobile:lifec

Does AJO have the ability to deploy an email on one date and resend that same email 2 days later to only those profiles who didn't open the original email? Is this achievable? If so, how? 

I would like to find documentation on building dynamic and multi-entity segments/audiences using the rule builder in Segmentation Services.

Hi everyone, How can I use the URL of a Landing Page created in AJO as a Link for an Inapp or a Push? Currently it only works for Emails Regards,Diego P.