Audiences disappear when using the folder feature in AJO | Community
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Selliers
Level 4
September 27, 2024
Question

Audiences disappear when using the folder feature in AJO

  • September 27, 2024
  • 2 replies
  • 569 views

We have experienced that when trying to move a audience into a folder in ower folder structure in AJO the audience can disappear - not been stored, and is gone. It happens most when a audience is new - when moved its gone/deleted - and must be created again. Could it be that the store process to the database is "to slow" and the move operation dont understand what to move. Strange that this can happen. Any one else that has experienced this behavior in AJO.   

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2 replies

RiteshY18
Community Advisor
Community Advisor
September 27, 2024

@selliers  i just tried, move in/out to folder works and not impact on the audience 

Sukrity_Wadhwa
Community Manager
Community Manager
October 16, 2024

Hi @selliers.,

Were you able to resolve this query on your own or do you still need help here? Do let us know.

Thanks!

Sukrity Wadhwa