Adobe Journey Optimizer

Here is my understanding of enrichment. If I could please get clarification on this:Observations:When we enrich an audience, system generated intermediary schemas are created (to join the profile schema and look up schema with which the enriched audience was created).Within 24-48 hours, a system generated data set is created (to join the profile dataset and look up dataset).Upon creation of this data set, we are able to then use the enriched attributes for purposes of both email personalization and condition building in journeys.Questions:Are observations 1-3 correct?When I used the enriched attribute in my journey condition immediately after having created my enriched composition, I was not able to toggle my journey into test mode. I got an error stating something along the lines of “the current user does not have access to enriched attribute”. Is this because the system generated dataset had yet to be created to then be able to pull the values.When I use the enriched attribute in my

Introduction Holiday campaigns create immense pressure for retail marketing teams. Many multi-brand fashion retailers with extensive store networks face a familiar challenge: creating personalized promotional content for their holiday campaigns across multiple channels, customer segments, and regional variations. Before implementing the AJO-AEM Dynamic Media integration, this process typically involves: Graphic designers creating individual banner versions for each segment/region Manual file management across design, review, and deployment systems 2+ weeks of production time for each campaign wave Limited ability to modify campaigns once launched   Let's explore how the AJO-AEM Dynamic Media integration can transform this approach, reducing production time from weeks to minutes while delivering more relevant experiences. The Challenge: Holiday Campaign Complexity A typical retailer's holiday campaign

Hello,If I have dynamic content in an email, and it's possible that some customers might qualify for multiple variants, which variant would they receive? Is there a way to set priority for the variants? Or will the first variant automatically take priority?

Is there any way to upload content to Assets Essentials? Img's etc?I see that you can only upload content fragment: https://developer.adobe.com/journey-optimizer-apis/references/content/#operation/createFragment

Hey There,              Whenever I'm trying to pass values as parameters to an expression fragment inside the loop of an email visual fragment, the values are not getting passed. I want to call that expression fragment multiple times with different values passed each time. However, that is not the case when I try to pass values outside the loop. Temporarily, I'm using 'n' no of different variables to store that value inside the loop according to the counter like below.{{#each array as |values|}} {% let counter = counter + 1 %} {%#if counter = 1 %} {% let val1 = values %} {%else if counter = 2 %} {% let val2 = values %} {%/if} {{/each}} However, since this is not scalable and ideal, I want to know whether the ideal solution (passing inside a loop) is feasible in Adobe or not.Let me give you an example of what I'm trying:[In the expression fragment]{{#inline "headline" name="Headline"}} {{/inline}} ------- {{{headline}}} ------- [In the email

Hi Community, I have multiple journeys where we are sending out 10 or more emails to customer across a period of 1 month. Now to check if any consumer has opted out of email communication, we put suppression audience check before every email. But is there any way either using query service or by building any utility, where I can just enter the journey name or details and the output would give me a result saying there are 10 email actions and before all 10 email actions we have put a condition check using suppression audience ?

Hi Team,We are currently trying to understand how the throttle limits are being utilized across different journeys.For example:Let’s say we have defined a throttling rule of 200 calls per second. Our system is triggered by a custom action across 10 different journeys. If one journey receives 300 calls per second, it will consume all 200 available slots, and the remaining 100 calls will either be discarded or queued. As a result, the other 9 journeys will not have any slots left due to the exceeded limit.We would like to identify:Which journey received the 300 calls per second?Which journeys were impacted and did not receive any slots?Do you know of any method or API that can help us pull these logs or provide visibility into this usage?Thanks in advance for your help!

Hello I have a general question regarding the presence of more than 1 email address which could be in an array under a specific object.  Let's call them primary and secondary for this use case.  These email addresses would not be part of the email namespace but named value pairs. Using a journey within AJO, I should be able to select both the primary and secondary email address for a profile which qualifies for a journey, correct?  This would result in at lest two email send events upon the profile and could have 0..N opens. Please confirm if this understanding is correct? 

Hi, I created an audience with enrichment data. One field is type "string", the other field is "integer". When I create a condition rule on the string field, AJO correctly validates the syntax and the flow. However, when I create a condition rule on the integer, with a typecast, the condition validates, but the flow complaints about a type mismatch error:Condition on integer field (validates):(toInteger(@readAudience{ProfileFieldGroup.nr_travels})) >= 6Flow error: Anyone any idea on what's wrong?FYI, the condition must be integer comparison, I can't use string (lexicographic) here.

I am working on the conditional checks and have added the attributes from Schema using AdvancedMode and the expression doesn't pass through the journey. The same attribute when used with SimpleMode and adding a condition to check the values of the expression equals to "Y"(String) works well. Have anyone experienced issues with modes?

Dear Community,I hope you're doing well.I am currently facing an issue with the One-Click Unsubscribe URL implementation in Adobe Journey Optimizer. Despite following the standard setup steps, the unsubscribe link does not appear to be functioning as expected.Could you please assist me in identifying the cause and guide me on how to resolve this issue?Any insights or recommendations would be greatly appreciated.Thank you in advance for your support.Best regards,Karthikeyan Sakthivel

Hi all, We are just getting onboarded into AJO, and we started building test journey to test a few things. One of the thing I am testing is to for AJO to read a segment, and send a POST Call to a slack integrated channel to display a simple message. The Slack POST endpoint looks something like this: https://hooks.slack.com/services/xyz and accepts a BODY data:{text: "abc"} The test is to display "Abc" as a message in the slack channel, and this has been successful. I am wondering if there's a way to add variable values (say, I want to add a profile attribute value, the ID - all readily configured in data sources) into the POST body? The end output I am looking for is something like this: "text: "Account:" & @IDvariable & "received the message"Output: Account 123 received the message. Thanks!

I have got some custom conversion XDM Experience Event addedToCartXYZ . Is it possible to include such an event in Metrics in AJO reports? Else I need to buy CJA? 

Has anybody done such a use-case?I assume that image should come as an import to AEP and then render such a QR code in AJO template?

Hello,I have some html files from our developer that I want to upload into AJO as Email Fragments, but also want to allow users to change text, images, buttons, etc. after they insert the fragments into emails. When I try to enable the editable fields for some of these components, it says "Unsupported content selected. Select another component". I did some experimenting and noticed that when I use the OOTB contents in the Fragment builder, there are some syntax that seem to indicate if something is editable.Ex: <div contenteditable="true" class="text-container"> <p>Please type your text here.</p> </div>Is it possible to add this syntax into the html files I'm trying to upload in order to enable editable fields? 

Assume that my customer has 20 products (FSI Industry). Have you ever done such a use-case - rendering last seen product/service in email using only AJO (not Target)?

Hi Community, Is there anyways I can query the journey properties like: 1. Journey Status 2. Journey Start/End Date 3. Journey Schedule etc Do we have any system datasets storing these values? If not, is there any way to retrieve this info, other than UI? Thanks,Anfal Thanks,Anfal

Hi, I'm currently testing In-App messaging and the In-App works correctly when triggered through a Campaign, but not when triggered through a Journey, even though I'm using the same event trigger (application.launch) in both cases. In the Journey, the event is triggered successfully and the profile enters the In-App step, but the message never displays on the device. There are no errors shown, and the message works as expected when tested via Campaign. Has anyone experienced this behavior? Are there specific considerations or limitations when using In-App within Journeys versus Campaigns? 

Hi Everyone,I’m looking for assistance with configuring Adobe Journey Optimizer (AJO) for in-app messaging in my React Native mobile app.I’ve started the configuration from scratch and followed these steps so far:Created a DataSet in AEP.Set up identity in AEP.Created a schema in Data Collection.Created a DataStream in Data Collection and added AEP as a service.Added the following extensions in the tag property: Adobe Experience Platform Edge Network, Adobe Journey Optimizer, AEP Assurance, Consent, and Identity.Configured the Adobe Experience Platform Edge Network extension.Configured the Adobe Journey Optimizer extension.Created a rule named 'lifecycle' with the events 'mobile core background and foreground,' and an action to 'Forward event to Edge Network' via the Adobe Experience Platform Edge Network.Created a new library in the publishing flow, added the changed resources, and saved it to the library.Copied the environment code snippets and implemented them in the Android app.In

Hi, when using Audiences for In-App messaging in AJO, are only Edge audiences supported, or can other audience types be used as well?

Hi, We are trying to set a control group in Journey of 5%. How can we do this? how will the back end data looks like?  Any help would be appreciated. thanks 

How do I use Variables and Offer Priority score while creating expression to assign ranking formula

Hello ,Am sending push notifications through a journey. The notifications are being sent and show as successfully delivered in the Sending Statistics section of the journey report. However, I am not seeing any tracking statistics—such as Clicks, CTR, Unique Clicks, or Push Custom Actions. The Tracking Statistics table remains empty for all push actions.Has anyone experienced this issue or can suggest additional troubleshooting steps?Are there any specific configurations or common pitfalls that could prevent tracking events from appearing, even when push notifications are delivered?ThanksAJODev

Requirement: I am trying to include Epsilon Contact ID as an item within the identityMap array in ‘AJO Message Feedback Event Schema’(out of the box schema).What I have done so far:Created a custom action and in the identities section, added emailAddress and epsilonContactId:"identities": {                    "emailAddress": {                        "toBeMapped": true,                        "dataType": "string",                        "label": "Email Address"                    },                    "epsilonContactId": {                        "toBeMapped": true,        &n

I have got question regarding in-app message node after wait node. After The Wait time finish then the in-app message is not longer displayed?Or what is the behaviour of that node?