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A
Alex_JavierCa
August 22, 2025
Solved

Error sending a marketing campaign via API

  • August 22, 2025
  • 2 replies
  • 1852 views

I'm trying to send a marketing campaign via API, but I'm getting the following error: There is already a batch execution in progress , please try again after sometime.

 

Best answer by SatheeskannaK

That's weird. Just a thought, have you tried the same thing in a different sandbox? If the problem persists, I recommend opening an Adobe support ticket to investigate the issue.

2 replies

SatheeskannaK
Community Advisor
SatheeskannaKCommunity Advisor
Community Advisor
August 23, 2025

@alex_javierca Looking at the error, was there a request already submitted? Check the AJO campaign to see if any batch request already in process.

Thanks, Sathees
A
Alex_JavierCaAuthor
August 27, 2025

I have deleted all campaigns and created a new one and tried to send it however i sitll get the same error

SatheeskannaK
Community Advisor
SatheeskannaKCommunity AdvisorAccepted solution
Community Advisor
August 28, 2025

That's weird. Just a thought, have you tried the same thing in a different sandbox? If the problem persists, I recommend opening an Adobe support ticket to investigate the issue.

Thanks, Sathees
    Sukrity_Wadhwa
    Community Manager
    Sukrity_WadhwaCommunity Manager
    Community Manager
    September 8, 2025

    Hi @alex_javierca,

    Since there hasn’t been any recent activity on this thread, and as @satheeskannak suggested, reaching out to Adobe Support would be the best next step if the issue persists. We’ll go ahead and close this question for now.

    If you have any updates or related questions, feel free to start a new thread or request to reopen this one. We’d be happy to take another look.

    Thanks!

    Sukrity Wadhwa
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