Adobe Analytics

One of our business units has their marketing channels set up with Direct Load as a channel and with it checked to Override Last Touch Channel. I know this goes against Adobe's best practices, but what are the implications of having it set up this way? What does this do to your data? Some in the business believe that it simply prevents the next session from getting attributed to another channel when its a Direct entry, but I would assume just using default attribution metrics would do this. So are we actually doing something else or more when we have Direct checked to Override Last-Touch Channel? 

I would like to clean my workspace from unnecessary segments and metrics. To do this, I want to use api 2.0. I managed to connect to Adobe and get the list of components, but when I try to delete a segment, I get status 403. My permissions are not sufficient to modify and delete a segment. I am a system admin and I am trying to delete my own segment. In scope in the api project, I cannot add "segment.delete". Please advise what I should change to be able to delete segments using api 2.0.

Dear Team,In which cases, it makes sense to capture the same value in both an eVar (conversion variable) and a prop (traffic variable) to get the best of both tracking methods.  And When to Use Only eVarAnd When to Use Only Prop Could you please guide with example, thank you

Field Description: What product are you using? What area of the product are you using? What are you trying to achieve? What’s the problem or error? What have you tried so far? Environment / VersionScreenshots / Videos / Logs / CodeAdobe AnalyticsAEP AssuranceTo view listVars in AEP Assurance DebuggerNot able to see the listVars in the post-processing section of the AEP Assurance debugger. Ideally, we are able to see eVars and props in this section, which are mapped from the processing rules. But list variables are not visible.Multiple validations have been doneProduction 

Hi,I am trying to implement Adobe Analytics via GTM for a client. The data layer is not currently implemented on their website and I am pushing the data via custom data layer push in our demo website. The initial setup is working fine and I have tested all events and evars flowing into the report suite. However, when trying to run the tag with the s.products call, the default product variables are not visible in the report suite. I have attached the screenshot of the call and the code for the custom HTML tag in GTM. Since all other data except the default product variables is getting populated, I am not sure how to proceed with resolving this. Any help is much appreciated!<script> s.linkTrackVars = "products,events"; s.linkTrackEvents = "event1"; s.events = "event1"; s.products = "travel money card;travel money card;;45.17"; s.t(); </script>P.S. - I have tried sending both Page View and Link calls.

Hello Community, We recently found a bug on our site that the AMCV cookie which contains ecid is not being set when page gets loaded for the first time. It is being set after 2 or 3 page loads. After some debug, i figured that this is likely happening due to the Opt-in settings we have in ECID extension. Within ECID extension, we have configurations below: "Previous Permission" uses a "onetrust: adobe consent" data element which returns either true/false for below objects based on our CMS OneTrust active consent groups on the page: return {aa: analyticsConsent,aam: aamConsent,target: targetConsent,ecid: ecidConsent}; When i look up the value of "onetrust: adobe consent" data element in the browser after the first load, i can see that it is setting everything as "true"However, these values are not being passed to adobe as "true" for some reason and when i look for adobe.OptIn.permissions on the console, it is returning the below result.Can someone help me explai

Hello! In my company we have finished the configuration of the processing rules of the marketing channels. We would like to be able to group these channels through “Marketing Channel Classifications”.This is what I have started to do through this section:  I have included the exact name of each marketing channel created, but when I see the results I can't see this grouping. Can you help me?I have classified SEO in 5 mk channels but here appears 23.  This are my mk channels:      

I was reading the documentation on Diagnose Data Discrepancies in CJA. Here is the URL (Customer Journey Analytics FAQ | Adobe Customer Journey Analytics) and screenshot below.  What is confusing me is how the example is worded. If someone deleted the data set from AEP, then the data set should be deleted from CJA. Deleting a dataset in Adobe Experience Platform data lake stops data flow from that dataset to any Customer Journey Analytics Connections that include that dataset. Any data from that dataset is automatically deleted from the associated Customer Journey Analytics connections. What am I missing? Shouldn't CJA only have the single data set? Thanks!

Hi everyone,We’re currently in the process of defining the page naming strategy for our Adobe Analytics implementation, particularly for a multilingual website, and would love to hear your thoughts and best practices from the community.There are a few possible approaches we're considering:Option 1: Consistent English Page Names Across All LanguagesExamples:https://prod.com/en-EN  - My Prod | Home Pagehttps://prod.com/fr-FR  - My Prod | Home Pagehttps://prod.com/de-DE  - My Prod | Home PagePros:Simplifies global reporting with a consistent naming convention (e.g., total views of “Home Page”)Cons:Limits visibility into language-specific performance unless filtered with an additional variable (e.g., language or site section)Option 2: Localized Page Names Based on LanguageExamples:https://prod.com/en-EN  - My Prod | Home Pagehttps://prod.com/fr-FR  - Ma page d'accueil Prodhttps://prod.com/de-DE  - Meine Prod | StartseitePros:More intuitive for local teams and

Field DescriptionWhat product are you using?What area of the product are you using?What are you trying to achieve?What’s the problem or error?What have you tried so far?Environment / VersionScreenshots / Videos / Logs / CodeAdobe AnalyticsAPI 2.0make API 2.0 requests using Postmandenied accesstoken generation /    I am attempting to follow the steps at this URL (with helpful video)Using Postman to Make Adobe Analytics 2.0 API Requests | Adobe Analytics My issue is that my Adobe ID has multiple companies attached. When get to the part to generate a token, I am taken to a screen to authenticate my Adobe login credentials and that's OK. I am then taken to a screen where I select the Company and there the process laid out in the video drops dead - no token is generated and an error Denied or Unauthorized comes in the console (browser or Postman client).   

Field DescriptionWhat product are you using?What area of the product are you using?What are you trying to achieve?What’s the problem or error?What have you tried so far?Environment / VersionScreenshots / Videos / Logs / CodeCustomer Journey AnalyticsData viewsStitching across data setsI'm creating a new dataview from an existing connecting which has website, call centre, and summary data (this I've just added), also the stitched data between web & call centre but in the new dataview, I'm not getting the Person IDchecked identities are properly marked in schema & datasets. Also checked dataview to make sure all components are added.  

HiI'd like to know how to implement Adobe Analytics in an application developed in ReactJS.The application is basically developed in ReactJS. It will run on Samsung and LG Smart TVsWe're currently finalizing some features, and everything is working, but now we want to use Adobe AnalyticsThank you for your reply

Hello Team,Is there any known issue / limitation in CJA where segment level relative date filters on one dataset don't carry over correctly when you include metrics from a second dataset?

Apologies for a repeated topic. We get roughly 10M UV per quarter. My new visitor logic is (Visitor Container | Visit Number = 1). With this logic, 90% of my UV are "New Visitors." Do I need to adjust my logic for new visitors? This doesn't seem accurate at all.   

Hello,We are a compagnie, and Microsoft Store is blocked for security reason, for all end-user, on all machines.We need to update the excel addon.We use Legacy Report Builder last version. Where we can download the offline setup to include in our package ? since we can't download from MStore. We can read on page. Adobe is introducing a new Report Builder that is available for Microsoft Excel on macOS, Windows, and Web Office. This new application is separate from the legacy Report Builder application and you need to install it.Important:The new application can live side by side with the legacy application but should not be used at the same time.The new Report Builder lets you migrate legacy workbooks from the old application to the new one.Report Builder is a Microsoft Excel add-in that allows you to easily create, edit, and refresh customized data requests using Adobe Analytics data. Report Builder is perfect for those users who want to use Excel to perform ad

If a user declines cookies, does Adobe Analytics still collect data? If yes, how does it happen, and if no, what actions are required to ensure compliance?

Let us supposeI have 3 eVars eVar1, eVar2, eVar3 defined as set to expire after visit.I have data element "Populate evar1" whose Storage duration is Pageview. It has value "abc"I have data element "Populate evar2" whose Storage duration is Pageview. It has value "xyz"I have data element "Populate evar3" whose Storage duration is Pageview. It has value "123"Scenario 1:I have rule 1 for step1 where eVar1 is populated by value from data element "Populate evar1" and then send server call and then the clear vars is set.I have rule 2 for step 2 that triggers after rule 1 where I set eVar2 value from data element "Populate evar2" and then send server call and then clears vars is setI have rule 3 for step 3 that triggers after rule 2 where I set eVar3 value from data element "Populate evar3" and then send server call and then clears vars is setScenario 2:I have rule 1 for step1 where eVar1 is populated by value from data element "Populate evar1" and then send server call and then the clear var

I've created a free form table, my dimension is marketing channel  and my metric is visits the number comes up as 111,567 . However, if I were to add in unique visitors to the same table with the same date range, my visits changes to 156,283. Is there a reasoning for this change? I saw that @jennifer_dungan had answered a question similar to this but, I'm not sure if there was any reference to the date range.  From answered the post, it says that visit number is based on All time data, but I'm confused if that would supercede the date range I have selected. Does adding unique visitors add more users to the data pool for visits to pull from? Thanks in advance!

Field DescriptionWhat product are you using?What area of the product are you using?What are you trying to achieve?What’s the problem or error?What have you tried so far?Environment / VersionScreenshots / Videos / Logs / CodeAdobe Analytics   I’m reaching out regarding a somewhat technical issue we’ve encountered.We are sending an Adobe event via the AB Tasty tool using the .tl() function. The goal is to identify pages where we have an ongoing A/B test on the website. Below is the configuration of this hit: ensureOmnitureIsSet(timeout).then(function() {      const abAffectation = '[{{campaignId}}][{{variationId}}]';      window.s_c_il[0].eVar74 = 'ab' + abAffectation;      window.s_c_il[0].tl();  });   Recently, we noticed that this hit no longer sends an event hit but instead sends a pageview hit. This behavior is problematic for us, as it impacts how we use Adobe data in Workspace.Has there been

I've been looking at the different documentation on how average time on site is calculated however I'm confused by how the Average Time on site Totals is calculated (in screenshot 00:09:16)  From my understanding If I'm looking at a page name for my dimension, the average time should be calculated by a time stamp of each of the page name and then transformed to what we see (00:01:20,00:01:20,00:00:31..etc). However, I'm confused how the Average Time on site total is calculated because if I do the calculation on my own it's not 00:09:16 but the average should be about 00:01:19. Why is it so skewed?  Field DescriptionWhat product are you using?What area of the product are you using?What are you trying to achieve?What’s the problem or error?What have you tried so far?Environment / VersionScreenshots / Videos / Logs / Code       

I am facing an issue with my Adobe Analytics implementation. Previously, the server was set to abc.com, but it has been updated to xyz.com. I have verified in the browser console that xyz.com is correctly being set in eVar1 during rule execution. However, after deploying this change to Production, the report still displays the old value (abc.com).What could be the possible reason for this mismatch?

Hi, We are having an issue with AA returning different numbers for a few of our metrics when you create a segment which says does a search term exist ($7.0M) and when you create a report with search terms ($6.2M).Any explanation for why we would be getting different numbers? If the search term exists, then why doesn't the search term show up in reporting? Definitions:Segment is exactly as written in descriptionThe calculation for Activity Dollars is revenue with an attribution of participation in the visit (just accounting for sales within the same session as this activity).