What filter should you use to include Delegated Tasks in a task report? | Community
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Level 5
June 7, 2023
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What filter should you use to include Delegated Tasks in a task report?

  • June 7, 2023
  • 3 replies
  • 1329 views

Hi community, I have a task dashboards for our users that filters for tasks assigned to them using a wildcard filter ($$USER.ID). Unfortunately, delegated tasks are not appearing. What filter do I need to include tasks that have been delegated to the user?

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Best answer by KellieGardner

Unless someone has figured this out and I haven't seen it, it's not possible to report on delegated tasks and it's not something I've found in the API explorer.

 

There has been an idea for this for a while. 

 

https://experienceleaguecommunities.adobe.com/t5/workfront-ideas/allow-delegated-tasks-to-pull-into-lists-reports/idi-p/540693

3 replies

KellieGardner
Community Advisor
KellieGardnerCommunity AdvisorAccepted solution
Community Advisor
June 8, 2023

Unless someone has figured this out and I haven't seen it, it's not possible to report on delegated tasks and it's not something I've found in the API explorer.

 

There has been an idea for this for a while. 

 

https://experienceleaguecommunities.adobe.com/t5/workfront-ideas/allow-delegated-tasks-to-pull-into-lists-reports/idi-p/540693

MattMc2Author
Level 5
June 8, 2023

Darn, thanks Kellie!

skyehansen
Community Advisor
June 8, 2023

I saw a "delegationToID" field in the user object on the API explorer... have you experimented with this at all, to see what it does? 

KellieGardner
Community Advisor
Community Advisor
June 8, 2023

I have and it doesn't seem possible to use it to get task data. 

MattMc2Author
Level 5
June 8, 2023

I did not have any luck with it either.

skyehansen
Community Advisor
June 12, 2023

I went ahead and submitted an idea for you to upvote if you like:

https://experienceleaguecommunities.adobe.com/t5/workfront-ideas/allow-effective-reporting-on-delegated-assignments-and-approvals/idi-p/598645

 

I did ask Support if there was a way to report, but it feels like there really isn't. For your filter above, the exists statement I have below could work with some tweaking, but it would fail if anyone ever cancelled a delegation.

 

The workaround is likely to either delegate it to a made up user or for a made up time, but these are both "missing stair" workarounds -- they only work if your user knows to do this. 

MattMc2Author
Level 5
June 12, 2023

Thanks, Skye! Upvoted!