Hello everyone, I might be going into a bit more detail that most people would expect, but I wanted to give an update to what happened yesterday. Our network ops team investigated several instances where people were reporting performance issues, and were unable to see anything specific to any server node or server itself. When reporting performance issues to Workfront, we'd like to ask you to provide the following info if at all possible, so we can look at processes and server nodes that serve that specific type of data to users: 1) What page(s) are impacted (saying everything is slow doesn't help, saying "When I open the Projects tab, Projects I'm On, it takes ~15 seconds to load, and normally loads within ~5s" is extremely useful info for us.) 2) What users are impacted (This one is absolutely OK to say multiple users have reported this issue IF you have more than 2 people reporting it.) 3) What browsers have been tested? (Testing more than 1 browser can result in vastly different results. A personal testament to this issue is that it took 4 1/2 minutes for me to log into Preview with Windows 10 and Google Chrome. I opened Firefox and logged in within 10 seconds while waiting for Chrome to log in.) 4) When did the issue start (as specific as you can get will help us track down logs... such as (About 6:45am Pacific time) and please include your time zone, as we're based out of Utah (Mountain time) and need to make sure we're looking at the appropriate times in our logs.) 5) Lastly, what server node you're on. This one can be a bit confusing, even for seasoned veterans, as it's not really easy to find out. However, I've got a video I share with folks on how to grab the server node from Chrome. The same steps can be applied to most any browser, but it's up to you to determine how to get to that browser's developer console to get that information. Here's the video: