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user report: high priority work item

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Level 2

Hi, on a user report, one of the columns you can make available is the high priority work item. I could not find any documentation on what this is. How does Workfront decide what is the high priority work item of the user?

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3 Replies

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Level 9

Workfront doesn't decide, that's determined by the user themselves. From the Work List on the Home screen, one of the things they can do when they have a work item selected is say 'Add to My Priority' for up to 20 items.

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Level 2

The user does not even have that on as a widget so they were not prioritizing. 

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Level 9

When you said widget, I realized you're already using the new Home layout. Taking a look there, I don't see the feature at all. It might be one of those silent-deprecation items. In the old Home, this is what it looks like. 

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