Requested by field under the Issue Stakeholders section of the Overview

[JenniferCu1]

Hi everyone, I was wondering if anybody could advise how the 'Requested By' field is populated under the Issue Stakeholders section of the Overview in an Issue/Request. The field is appearing as N/A, but I can't seem to find where it links to. Thank you!

[skyehansen]

I think this would be the Entered By Name (if you're running a report). Can't think of why it would be NA unless you happened to delete a user accidentally. 

[JenniferCu1]

Hi Skye, thank you for your reply. Please see image below. As you can see from the below the primary contact is auto populating, but the Requested By field is showing as N/A.

[skyehansen]

The primary contact does automatically populate but also is editable (just mentioned this in case you were unaware). These two fields are initially linked to each other but definitely can show different things.

I think the best thing for you to do is submit a case to Workfront Support. They will be able to coach you into giving them all the information necessary to get this bug fixed for you.

[JenniferCu1]

Great, I'll do that. Thank you so much!