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SOLVED

Request Queue for users/team

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Level 2

How can we set a default Request Queue for a user or team, so they only see the queue relevant to their operations?

1 Accepted Solution

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Correct answer by
Community Advisor

When publishing a queue, you have the option to make it visible to those with view access to the queue project, sounds like that's what you want (and you'd of course share it with that team/user).

Screenshot 2025-05-05 at 10.05.28 AM.png

If this helped you, please mark correct to help others : )

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3 Replies

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Correct answer by
Community Advisor

When publishing a queue, you have the option to make it visible to those with view access to the queue project, sounds like that's what you want (and you'd of course share it with that team/user).

Screenshot 2025-05-05 at 10.05.28 AM.png

If this helped you, please mark correct to help others : )

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Level 2

The solution work as expected. Thanks a bunch for this input.

We have configured the user set to have view access to the project to enable them to create requests.

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Administrator

@ApaliNa1 Just checking in — were you able to resolve your issue?
We’d love to hear how things worked out. If the suggestions above helped, marking a response as correct can guide others with similar questions. And if you found another solution, feel free to share it — your insights could really benefit the community. Thanks again for being part of the conversation!



Kautuk Sahni