Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

Predecessor notifications - is there a way to see them besides in your email?

Avatar

Level 3

We've got everyone's predecessor notification set to immediate, but occasionally I hear that people are not receiving them. Is there a place for me to verify if the notification went out, or for them to look to verify those they should have received?

It seems they should be listed in the notifications button but it appears they aren't. Am I missing something obvious?

thanks!

Topics

Topics help categorize Community content and increase your ability to discover relevant content.

1 Reply

Avatar

Level 2

Hi Cheryl,

Our Support team would need to assist you with this. We can check our email logs to verify whether or not a notification email was triggered. If you have a recent example of an action that a user expected would trigger an email notification, and yet an email notification was not received, please submit this to our Support team and we would be happy to look into this.

Best,

Hannah