Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

Leap Session Q&A - Optimizing your Digital Ecosystem


Level 1

Did you get a chance to check out our LEAP 2020 session on digital eco-system optimization? If not, here's a link: Optimizing your Digital Eco-system . We'd love to talk about your digital eco-system, pain points, opportunities, etc. Let us know what you think!


Topics help categorize Community content and increase your ability to discover relevant content.

2 Replies



I loved your session! It got me thinking about several things... a couple of questions for you:

  • The stats you shared said that 33% of people might continue remote working post-Covid. Will you allow remote work long-term at Rego? How are your clients planning on handling this long-term?
  • The 4 questions you shared about how to analyze the digital cornerstone of your eco-system... is there one corner you normally start with first? Or as you shared with your example of the firm, is it more about what is urgent AND important?
  • Last question, can you share how you keep people engaged across the company in a process like your example that takes 12-18 months? I've found that people get tired over time and enthusiasm starts to lag. What do you suggest to combat that?


Level 1

Rego was 100% remote prior to Cov-ID. We have no "Headquarters Building". If I'm not at a client site, I'm working from home. 😁

I think the Cornerstone analysis depends on the situation - usually by asking a variety of resources in a variety of roles about their pain points and their wish lists, you can get a feel for where the biggest gaps might be. As a default, I like to start with processes - it avoids the opportunity for finger pointing and takes the focus off of the technology. After all, if you automate a flawed process, you still have a flawed process. 🙂

Engagement! We leverage change champions at all levels of the organization; hopefully they stay engaged a little longer than most. An advantage of having an iterative implementation strategy is that people can see improvements at a much higher frequency. Following a published roadmap so that your users can see what is coming when can keep them optimistic. Regular progress reports and reinforcement by leaders can be helpful as well.