I created a report by program to share on the boss's page so they can see all of the requests. (but some of these are General Manager level and will not be accessing WF)
We are wondering if there is a way for it to notify them that a request for their dept has been entered. Often times we get people asking for crazy stuff. We go though creating it and when it goes to their boss for approval they cancel the job. If they could see upfront what their team is ordering it could prevent that. (Our old system before WorkFront did that) We do have a field on the custom form where they enter their director's email address but it doesn't generate any notification to them.
Any ideas?
***I apologize for all of the questions. We did have an admin that was supposed to handle this stuff but she is no longer here so i am trying my best to learn everything I can to get our system set up the best way possible. I have a bunch of issues to solve and am doing everything i can to check them off the list.