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is there a way to retrievable existing missing data to updated Issue Custom form?

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Level 3

Hi - I need a help to find out the existing data into Project Issue's custom form. I have updated our one of project issue custom form with new fields and have removed few fields from that form. Now all existing issues we didn't see the custom data, I have re- added the field to the custom form but still I didn't see existing data. Is there a way to show old data to that custom form? Could any one please give me good advise to pull all old data to updated form. Thanks in advance!

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2 Replies

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Level 10

Hi Md,

That is unfortunate: as you've learned (the hard way), once an input custom parameter is dropped from a form, so too is the custom data that was contained, and even if you then re-add the input custom parameter, the data is not recovered.

If it just happened, I'd suggest you log into [yourdomain].preview.workfront.com, create a view that includes all such input custom parameters, and use it to export all of the information to Excel as a backup (before preview is then overwritten this weekend).

With that Excel file in hand, you can then either re-type the data manually into [yourdomain].my.workfront.com, or if it is warranted, use our Excel Updater solution to perform the updates on your behalf.

Good luck either way.

Regards,

Doug

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Level 10

Yeah, I wish WF had a way to safely deprecate fields. The form/field clutter after a number of years always makes me worried if I stop to think about it for too long.