Expand my Community achievements bar.

Join us LIVE in San Francisco on November 14th for Experience Makers The Skill Exchange. Don't miss out on this free learning event!

If it is setup for a users manager to get an email when the users tasks is over 3 days late, does the user get that email at the same time?

Avatar

Level 3
 
Topics

Topics help categorize Community content and increase your ability to discover relevant content.

1 Reply

Avatar

Employee Advisor

@Bill Percival‚ When setting up automatic reminders, you have the option to send a late notification to:

- the Assigned To user

- the user's manager

- the manager's manager

So, depending on what is selected - the user may or may not receive that late reminder email. You can double check by going into Setup > Email > Automatic Reminders to see which checkboxes are currently active.

If you have any questions, let me know!