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Ah: I've just remembered. Workfront uses a technology called Akamai (AH-kah-my) to manage network traffic to its data servers. Because Akamai is "in front", the ping instructions are returning the IP address of the Akamai server for all clusters.
So! The solution (hat tip, again, to Dave Jones) is to PREFIX the ping with "origin-", which bypasses Akamai, like this:
ping
origin-cl01.attask-ondemand.com
I've attached a (better) screen shot, to illustrate. Thanks for catching my error, and sticking with me while I figured it out!
Regards,
Doug
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