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How do I restore the hours on a project that was recently deleted and restored if it was set to the default


Level 1

I recently had another planner delete a project and the default for the project hours was set to the default to keep the hours on each person's timesheets under General Hours.  Now these hours no longer roll up into a project.  How can I get them back onto the recently restored project so that those hours show up on our reporting.  

1 Reply


Employee Advisor

Depending on what is selected in Setup > Timesheets & Hours > Preferences determines how the hours are restored (more information here). The section, Project, Task or Issue Deletion Preferences, offers two options: 

  • Keep logged time already added to timesheets as general time: If a project is restored at a later time, the time remains on the timesheet as General Time. This is likely the setting you have selected.
  • Delete any logged time: If a project is later restored, time already logged is restored to the project. You may want to consider changing to this option instead for future projects. 

As for the project that was already deleted and restored, those hours will stay under the General area of the timesheets. You can re-log the hours on the Project, however, that will require a little bit of manual work.