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SOLVED

Error Message when using percentage slider to complete a task

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Level 2

When in a project if I complete a task, that has an auto approval process on it, by just putting 100 into the percent complete box and hitting enter, it works.

However some team members have been completing tasks another way that started causing an error message to pop up.

Error message says "Error Duplicate key value violates unique constraint".

 

They are going into the task (w/the auto process) and then clicking on the "percentage slider" button and moving it to 100%. It still works but this message is popping up now and they are constantly having to close the error message.

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1 Accepted Solution

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Correct answer by
Community Advisor

I would get someone to clear cache and cookies and if it still happens, you should submit a case to Support. Are you on fast release? They just changed this functionality last week and it could be causing some problems. 

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3 Replies

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Correct answer by
Community Advisor

I would get someone to clear cache and cookies and if it still happens, you should submit a case to Support. Are you on fast release? They just changed this functionality last week and it could be causing some problems. 

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Level 2

Thanks for the reply. We ended up submitting a support ticket, they are still looking into it.

What is fast release? i know we get to demo the new updates before they are made final, is that what you are talking about?

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Community Advisor