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Lawson02
Level 6
May 24, 2024
Solved

create notification after project not converted within an hour

  • May 24, 2024
  • 1 reply
  • 440 views

How would I go about creating a fusion scenario that sends out a notification if an issue with a certain priority hasn't been converted to a project within an hour?

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Best answer by Rafal_Bainie

assuming issue is raised with a specific priority it's fairly simple.

Setup scenario to run on certain interval, e.g. 1hr. Search for issues with specific criteria, check which of them have no resolve object in form of project and time elapsed since entry date is greater than 1h. >> do your notification action.

 

 

1 reply

Rafal_Bainie
Community Advisor
Rafal_BainieCommunity AdvisorAccepted solution
Community Advisor
May 27, 2024

assuming issue is raised with a specific priority it's fairly simple.

Setup scenario to run on certain interval, e.g. 1hr. Search for issues with specific criteria, check which of them have no resolve object in form of project and time elapsed since entry date is greater than 1h. >> do your notification action.