


I have a request queue set up for all marketing requests, then queue topics set up under that for various types of marketing requests, such as a blog, ad, and email.
However, we have multiple locations and need requests from certain locations to go to specific teammates. Is there a way to make it so when a person fills out a specific section on a request form (if we have a choice to select location) those requests go to their respective marketing teammate assigned to that location?
Hi Emily,
i have not come across any way to control routing based on values set in a custom field. The two routes of automatic routing i see available are:
Accordingly, the only option i would suggest is to ask the user to use a one time approval to get their project routed to someone. Sorry this might not help but is a limitation to the routing capabilities in WF. Would appreciate if you can share any useful alternatives you come up against.
Regards
Hi Emily,
I agree with Ahmed's assessment.
Although a bit of setup and maintenance is required, what you might consider instead is to:
Regards,
Doug
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