Hello All,
I am trying to add a calculated field to custom forms. I want the form to populate who entered the data into the custom form for Issues/Requests. Attached is what I have, but what it gives me is the person's ID number instead of their name. What do I need to do change and/or add to get what I need to populate?
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Try using {enteredBy}.{name} That usually works anytime you want to grab the name instead of the ID.
Is the person who filled out the custom form the same as the person who entered the issue/request? If so, then that's a native field, and on reports and things you can add the enteredBy: Name field.
If it's not the same, I'm not sure the system could confidently know. Do you have a plan for that?
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I am aware we can pull the information by using the report enteredBy: Name field, but we have a customer who wants their name to autopopulate while they are filling out the issue/request.
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That's not how it works, unfortunately. Calculated fields don't process until it's been saved.
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Try using {enteredBy}.{name} That usually works anytime you want to grab the name instead of the ID.
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