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Adobe Workfront for design and video plugin

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Level 1

I recently installed the Adobe Workfront for design and video plugin. I accidentally typed in the wrong domain when logging in and got an error. I went back and typed it in correctly but now I'm stuck with this error and can't reset it:

"Something went wrong Click the back arrow to retrace your steps, or use the menu to return to the Work List"

 

If I click on the Work List link, I see the domain name for a split second then it goes right back to the error screen.

 

I've uninstalled the plugin, all Adobe apps, cleared my caches and restarted the computer. But I still get this error after reinstalling. Has anyone run into this and can help me reset the plugin?

 

Screenshot 2024-12-12 at 9.01.23 AM.png

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6 Replies

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Community Advisor

Are you getting this in your creative cloud application? If so, I would try to remove the plugin and reinstall it. In your creative cloud settings there should be a manage extensions or plugins option.




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Level 1

Thanks for the suggestion. I've done that repeatedly. I've removed every bit of Creative Cloud from my computer, cleared the caches, restarted and then reinstalled all my apps. It just won't work.

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Level 1

Hello. Was this issue resolved? I am currently experiencing the same issue. However had no issues with Photoshop.

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Level 1

I couldn't find a solution to it and had to abandon it. I was able to install it for Photoshop also.

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Level 1

Out of curiosity, where do you install your programs? On the C drive or on a separate drive? 

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Level 1

Myself and 3 others on my team have the same issue. Any update?