Add an Existing Field to a Custom Form

[FrankFo]

We have created a Custom Form for our request form. The form has a field called Work Intake Description but noticed that when the request is viewed as an Overview mode their is a description field. This field does not reflect in the list of fields when trying to update the form. Also noticed when looking at a Request in Overview Mode there are two fields that can be updated named "Priority" and "Severity" but again these fields do not display in the list of fields to be added to the custom form. How do we get these fields added to our Custom Form? Frank Fornataro DHHS

[NRYNR]

Hi Frank, The fields you're referring to are native to Workfront and can't be added to custom forms. These are the fields that you'll see in the Overview sections of projects, tasks or issues as seen here: From the reporting perspective, you can use both native and custom fields in your views, filters and groupings. For a full list of the native fields available, I would refer to Workfront's "https://developersupport.workfront.com/page-api-explorer.html" API Explorer . Most of the fields you'll see aren't visible in Workfront's user interface. However, I believe all of the fields shown in the UI are present in the API Explorer. Thanks, Narayan

[Heather_Kulbacki]

Hi Frank Description, Priority, and Severity are part of the Request Queue setup and are separate from Custom Forms. If you are using request queues, those fields will show in the request form above any custom forms that you attach.

[IanRe]

Hi frank those are WF fields and can be found in the queue set up under New issue fields Ian Reddy Director of Business Operations UNiDAYS Nottingham, London, Sydney, New York

[FrankFo]

Thanks everyone for responding. Not sure we can digress since our customers have been using our custom form to submit requests for some time now. Anyone have suggestions on how we can display our description field (Work Intake Description) to display on the task the request was converted to. Currently we take one of two steps that we take: Copy and paste the work intake description in to the description field and then convert (usually doesn't happen; easy to forget) Copy and paste the work intake description in to the Task Description field after the request has been converted to a task (This is what we do most of the time) Many cases the team member working on the task would like to and needs to understand what is being requested which is best defined in the description. Frank Fornataro DHHS