Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that soundly resonate with audiences.
As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionize how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.
Role: Creative Resource Project Manager
Location: Charlotte, NC or Remote within South or East Coast USA
The Creative Resource Project Manager plays a pivotal role in overseeing the planning, execution, and delivery of Creative Resource Manager (CRM) initiatives. This role demands a blend of strategic thinking, meticulous project management, and strong interpersonal skills. This person ensures our CRM projects are delivered on time and on budget and meet the highest quality standards, while driving business growth.
Our values shape everything we do:
Be Ambitious to succeed
Be Imaginative to push the boundaries of what’s possible
Be Inspirational to do groundbreaking work
Be always learning and listening to understand
Be Results-focused to exceed expectations
Be actively pro-inclusive and anti-racist across our community, clients and creations
OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sϵxual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.
OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.
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Susan Kilcoyne
Susan.rize365@gmail.com • rize365.com • 610-476-8506
HR Director
I am excited to apply for the Creative Operations Manager position. As a Creative Operations Manager with six years of Workfront experience as an Implementation Lead and Project Manager, I have led cross-functional teams, optimized production timelines, and developed scalable creative processes that increase efficiency and maintain quality standards. My expertise extends across graphic design, content creation, video production, and brand storytelling, ensuring consistency and excellence across all creative outputs.
I bring a strong foundation in leadership and team development, with a proven ability to motivate and mentor diverse creative teams, fostering professional growth and innovation. My success stems from high intellectual curiosity, adaptability to change, and a proactive approach to problem-solving—all essential traits in today’s fast paced creative landscape.
Key strengths I offer in this role include:
Creative Operations & Workflow Optimization – Proven ability to develop and maintain realistic schedules, ensuring all projects adhere to deadlines while maintaining creative excellence.
Cross-Functional Leadership & Stakeholder Communication – Ability to collaborate effectively with
stakeholders at all levels, facilitating seamless communication between creative, marketing, and executive teams. Agile Methodology & Adaptability – Flexible in responding to shifting priorities, evolving business needs, and changing creative requirements.
Relationship Building & Team Facilitation – Strong interpersonal skills, diplomacy, and business judgment, allowing me to mediate challenges, resolve conflicts, and drive productive collaboration.
Commitment to High-Quality Standards – Dedicated to ensuring all creative work meets the highest quality standards, reinforcing brand identity and audience engagement.
I appreciate your time and consideration and look forward to speaking with you soon.
Best regards,
Susan Kilcoyne
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Hi Susan! If you haven't done so already, please submit your application here to be considered. Thank you.
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