Expand my Community achievements bar.

Submissions are now open for the 2026 Adobe Experience Maker Awards.

Creative Resource Project Manager

Avatar

Level 1

Creative Resource Project Manager

Charlotte, NC or Remote within South/East Coast USA
 

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that soundly resonate with audiences. 

 

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionize how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. 

 

Role: Creative Resource Project Manager

Location: Charlotte, NC or Remote within South or East Coast USA

About the role: 

The Creative Resource Project Manager plays a pivotal role in overseeing the planning, execution, and delivery of Creative Resource Manager (CRM) initiatives. This role demands a blend of strategic thinking, meticulous project management, and strong interpersonal skills. This person ensures our CRM projects are delivered on time and on budget and meet the highest quality standards, while driving business growth 

What you will be doing: 

  • Collaborate with stakeholders to define project objectives, scope, and deliverables. 
  • Assemble and lead project teams, ensuring the right mix of skills and expertise. 
  • Develop and maintain detailed project plans, schedules, and timelines. 
  • Use time management skills to track progress, manage risks, and address issues for successful and timely project completion. 
  • Facilitate communication among teams to ensure cohesive project execution. 
  • Prepare comprehensive project documentation, including status reports, and post-project evaluations. 
  • Report project outcomes, successes, and lessons learned to senior management. 
  • Mentor and guide teams to produce high-quality creative content. 

What you need to be great in this role: 

  • 5 to 7 years of experience as a project manager, preferably for an ad agency focused on CRM or a related field. 
  • Broad understanding of advertising and marketing, from generating an immediate impact to providing an entire customer journey. 
  • Strong understanding of CRM platforms, technologies, and best practices. 
  • Exceptional leadership skills, with a successful track record of leading project teams. 
  • Highly organized; able to manage multiple projects simultaneously. 
  • Demonstrates agility when priorities shift with partners. 
  • Proactively identifies and mitigates project risks. 
  • Adept problem-solver; able to make decisions under pressure. 
  • Experienced in client-facing roles, building and maintaining strong client relationships. 
  • Comfortable presenting updates and reports to clients and stakeholders. 
  • Excellent communicator (written and verbal); able to articulate complex ideas. 
  • Expertise in a project management system (Workfront preferred) and MS Office. 
  • At the time of this posting, the base salary for this position may range from $72,250.00 to $80,750.00. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of OLIVER’s total compensation package.
Apply here 

Our values shape everything we do: 

Be Ambitious to succeed   

Be Imaginative to push the boundaries of what’s possible   

Be Inspirational to do groundbreaking work   

Be always learning and listening to understand   

Be Results-focused  to exceed expectations   

Be actively pro-inclusive and anti-racist across our community, clients and creations  

 

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sϵxual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.   

 OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.

2 Replies

Avatar

Level 1

Susan Kilcoyne

Susan.rize365@gmail.com • rize365.com • 610-476-8506

 

HR Director

 

I am excited to apply for the Creative Operations Manager position. As a Creative Operations Manager with six years of Workfront experience as an Implementation Lead and Project Manager, I have led cross-functional teams, optimized production timelines, and developed scalable creative processes that increase efficiency and maintain quality standards. My expertise extends across graphic design, content creation, video production, and brand storytelling, ensuring consistency and excellence across all creative outputs.

 

I bring a strong foundation in leadership and team development, with a proven ability to motivate and mentor diverse creative teams, fostering professional growth and innovation. My success stems from high intellectual curiosity, adaptability to change, and a proactive approach to problem-solving—all essential traits in today’s fast paced creative landscape.

 

Key strengths I offer in this role include:

Creative Operations & Workflow Optimization – Proven ability to develop and maintain realistic schedules, ensuring all projects adhere to deadlines while maintaining creative excellence.

 

Cross-Functional Leadership & Stakeholder Communication – Ability to collaborate effectively with

stakeholders at all levels, facilitating seamless communication between creative, marketing, and executive teams. Agile Methodology & Adaptability – Flexible in responding to shifting priorities, evolving business needs, and changing creative requirements.

 

Relationship Building & Team Facilitation – Strong interpersonal skills, diplomacy, and business judgment, allowing me to mediate challenges, resolve conflicts, and drive productive collaboration.

 

Commitment to High-Quality Standards – Dedicated to ensuring all creative work meets the highest quality standards, reinforcing brand identity and audience engagement.

 

I appreciate your time and consideration and look forward to speaking with you soon.

Best regards,

Susan Kilcoyne

Avatar

Level 1

Hi Susan! If you haven't done so already, please submit your application here to be considered. Thank you.