When submitting a Adobe support ticket there is a selection of 129 time zones to choose from and it is difficult to find the one I need.
There is a lot of scrolling through this long list because they are in not in alphabetic order.
Perhaps you could offer up time zones in an easier way to navigate when submitting a ticket. Even better, having the system remember what I selected last time or what is linked in my profile would make this a much easier experience.