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SSO: Federation ID should not be case sensitive

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Level 6

5/8/17

I'm still not clear why the Federation ID field in Workfront is case sensitive. If there's not a good reason for this, can we someday make them not case sensitive please?

11 Comments

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Level 7

1/10/19

Agree! Bulk editing users via the SSO bulk edit was causing another layer of problems, if not more. This left me updating (and still updating) 700+ user accounts manually in my system.

HUGE MESS of a feature/integration and defiantly should be resolved ASAP!

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Level 2

8/12/19

I came across this issue today in the process of migrating our company to WorkFront.

The fact that this issue has not been resolved is honestly very disappointing.

A unique credential such as federated ID or username should never be case-sensitive or non-unique.


I honestly hope to see some progress made here very soon.

This post has over 300 votes already and is something that should have existed from day one when the platform was released.

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Level 2

3/4/21

As someone who just launched SSO I had no idea how much of a headache this would be. I am spending hours explaining to users what is happening and deleting auto-provisioned accounts so I can update to the proper case.

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Level 2

3/4/21

As someone who just launched SSO I had no idea how much of a headache this would be. I am spending hours explaining to users what is happening and deleting auto-provisioned accounts so I can update to the proper case.