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Save button in Settings->System->Customer Info should remain inactive until the user makes changes

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Level 2

8/28/25

Description -

In Workfront, in Settings->System->Customer Info and in Settings->System->Preferences:
Save and Cancel buttons coming without editing anything. Just by clicking into them getting these Save and Cancel. In other sections of settings this is not the Problem, only if we edit anything in that page then we are getting Save and Cancel buttons dynamically. Only in these 2 pages we have this problem. Those buttons not going away even I click Cancel. Only option is to move away from that Page. With this problem it is difficult to say whether I changed anything on that Page or not. (Screen shots attached).

Why is this feature important to you - For consistency and user friendlyness

How would you like the feature to work - Should keep the Save and Cancel buttons visible at all times across all setup pages that require saving before leaving to ensure consistency. The buttons should remain inactive until the user makes changes.

 

The experience is different in other pages of Settings.

 

Example below in Settings->Proof Settings

 

When you go to that Page, by default Save button is disabled. Once you edit anything then Save button is enabled. Screen shots below. I am expecting this behavior in Settings->System->Customer Info and Preferences pages also but it is not.

Current Behaviour - Detailed above