Description - SharePoint integration - incomplete results when searching for applicable SharePoint site
Why is this feature important to you - SAIF uses SharePoint throughout many of it's workflows, and this is a hinderance as we cannot find the SharePoint site we need quickly
How would you like the feature to work - We'd like the results to not be phantom results, and we'd like to see more than 100 results when searched.
Current Behaviour - When we search for the SharePoint site that we need to access, while inside the SharePoint functionality within "docs" in a project - and search for the SharePoint site we need, multiple results are returned, and it appears some of those results are "phantom".
Note: this is captured in this open idea as well: https://experienceleaguecommunities.adobe.com/t5/workfront-ideas/improve-sharepoint-graph-api-experi...
Detailed Description
The “Graph API” was recently updated from the previous legacy SharePoint integration. (An update in Workfront)
Following the update, a piece of functionality in Workfront was impacted: the ability to search for files or folders in Workfront, but searching in SharePoint.
It returns only 100 results (despite having potentially 1000s of results); when those results are returned, it points to “phantom” files that do not exist.
For example, a search for “Adobe” rendered 3 results – the results are the exact match of the search term. In this example, 2 of the 3 results are empty – only one folder has data.
The Workfront ticket, #344237 describes this issue we are seeing at SAIF.
This same ticket also has an additional failure: when SAIF peoples are moving files and folders (inside of Workfront) to different SharePoint folder, or if the file has it’s named changed, then the Workfront metadata is lost for that file. This represents a substantive impact to our users’ workflows.
