The Time Off section in the user's profile allows a user to indicate which days they will be OOO.
When a user deselects All Day to indicate a partial day off, the text Working Hours: appears above the Hour From/To fields. This is incorrect and confusing for the user. Should they indicate the hours that they will be out of the office, or the hours that they're working and available?
The correct answer is that they should input their hours out of office, but that's the exact opposite of what the text indicates.
We suggest that you change the text Working hours: to one of the following:
- Hours Out of Office
- Hours unavailable
- Time out of Office
... or simply remove the text entirely, especially as the explanation <User Name> will be gone: is already at the top of the dialog box.
And so, some users correctly indicate their partial hours OOO, while others mistakenly indicate their working hours. Because of this confusion, our Resource Planning hours are incorrect in many cases.
