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Mobile App Does Not Allow Project Conversion Using Project Templates

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04-01-2023

While this is available on the browser, as someone who converts projects using project templates on a regular basis, I was under the impression I could do so on the app. Recently, I discovered I cannot. Due to the flexibility and availability required in my job, and the fact this feature is available otherwise, I think I should just be added into the app with the already available project conversion capabilities. Currently, I can only convert without a project template and I run into issues bringing over the information from my custom forms as well, while using the app.

2 Comments

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Employee

18-01-2023

Hi Carolyn,

We're always looking for people to talk to about Mobile research. Is this something you might potentially be interested in giving us feedback on directly and/or other Mobile research we're currently doing? @AnnaBalyan 

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18-01-2023

Absolutely. My team utilizes templates for all projects, so without that option on mobile and my job as a Traffic Manager, it leaves me unable to convert issues to projects on the app.