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Enable Users to Customize "In-App" Notifications (Like Email Notifications)

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Level 9

22-06-2017

Our users' in-app notifications are now so plentiful that they are essentially useless. It would be great if the users were able to turn selected in-app notifications "on" or "off" in their User Settings; ideally, the interface would be modeled on the one that is already in place for customizing Email Notifications.

(Frankly, I was surprised to find that we can only customize the Email Notifications, and not the corresponding in-app ones...)

34 Comments

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Level 2

29-08-2018

We don't use the mobile app, but we're getting unwanted notifications for comments on proofs. We DO want "ProofHQ-style" notifications, when they are compiled according to the notifications we set in the proof (e.g., Hourly, Daily, etc.).

Therefore we DON"T want a separate immediate email for each comment or action on a proof going to the proof owner. It's maddening.

Can "Workfront-style" emal notifications related to proofs be turned off? If not, PLEASE PRIORITIZE providing the ability to turn off Workfront-style proof notifications

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Level 1

04-02-2019

I vote "Yes." We keep getting in-app notifications any time a document is uploaded and shared only to a team. Now everyone on that team gets notified in-app every time a new document gets uploaded. Customer Support said this was a coding issue, and ended up not being able to change it even though I've disabled the setting. Anyone else having this issue?

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Level 5

14-06-2019

Our issue is not being able to filter on just the ones directed. If I'm not specifically @name in the notification please let me ignore it.

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Level 1

09-12-2020

@Workfront Why is this not planned. This should be a high priority. It is going to become a problem and reduce our work output if this is not changed.

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Level 2

01-02-2021

Agree with many of the comments below, why isnt' this a high priority fix?

It is making Notifications mute for our users and more effort back and forth with additional forms of communications. We have a mutiny on our hands here!!


Instead of keeping all correspondence in Workfront, users have resorted back to email because they receive 50+ notifications per day. Notifications are now just ignored and users are missing pertinent information.This is taking away from the exact goal of Notifications to reduce various modes of communication and save time for all users.


It would be very beneficial if this could be re-evaluated on the roadmap.

Thanks

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Level 3

21-04-2021

This has been "on the roadmap" for at least 3+ years, Just that I'm aware of... I've spoken directly with Product team members at LEAP previously about it as well. This cannot be such a massive change that it has to sit on the shelf this long. Your users want this implemented, not yesterday, but years ago. This should be high priority.

Avatar

Level 3

21-04-2021

This has been "on the roadmap" for at least 3+ years, Just that I'm aware of... I've spoken directly with Product team members at LEAP previously about it as well. This cannot be such a massive change that it has to sit on the shelf this long. Your users want this implemented, not yesterday, but years ago. This should be high priority.

Avatar

Level 2

25-05-2021

We have a lot of work going through and one of my managers has over 4700 notifications now as they get one for every item assigned to their team. It is unusable to see any important updates and makes the notifications in Workfront totally unusable for us. We must have the ability to turn off notifications as we do for emails

Avatar

Level 2

25-05-2021

We have a lot of work going through and one of my managers has over 4700 notifications now as they get one for every item assigned to their team. It is unusable to see any important updates and makes the notifications in Workfront totally unusable for us. We must have the ability to turn off notifications as we do for emails