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Dynamically Refresh Page After Document Approval is Provided

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Level 4

18-08-2022

Description - It would be great if the Workfront page could automatically refresh once a reviewer providers their approval on a document approval request. 

Why is this feature important to you - We have had a lot of issues where a reviewer will click approve twice because the status (see attached screenshot) remains as pending, and we lose the record of the approval and therefore cannot progress our work forward, or post the asset in our content library.

How would you like the feature to work - once a document approval is sent the page should refresh and update the status to approved.

Current Behaviour - when a document approval is provided the check mark turns green but the status stays as pending, so the reviewer clicks the check mark again which actually retracts the approval. Email notifications trigger to the project owner but when they check the document approval they see it as pending, it also remains in the reviewers work list as pending.Document Approval.PNG