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Change the default Primary Contact and Assigned To

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Level 1

15-01-2019

When I open I new request from outlook, the primary contact populates with my name but I'd rather it show with the sender of the email if they're already in workfront. I always have to change this since I'm doing the work for the person sending me the email and I want them on the request. The assigned to could default to me since I'm entering the ticket for me to work on.