Allow Workfront Notifications to Send to Different Email Than That used for SSO

[#1]

Description - Before the migration to Adobe console, we were able to have two email addresses associated to each Workfront account. One email (FedID) is what our users used to login through SSO and the other (Username) is where their email notifications from Workfront went. With console this is now no longer possible and support has been unable to suggest a workaround. Would love to see this functionality restored!

Why is this feature important to you - Some of our users need their notifications routed to a shared inbox for coverage purposes/so it is easy to jump in and help each other with workloads. 

How would you like the feature to work - I would like to be able to have a field on the user profile again where I can input an email to send Workfront notifications to. 

Current Behavior - Functionality no longer exists.

[#2]

An item to consider is how this could impact the user. To clarify, I believe that both Federated ID (SSO) and AdobeID can be used but that is decided at the user level, within the Admin Console. Within our Admin Console we do have most of our users assigned the federated ID (SSO), but we do have a few users utilizing the Adobe ID. If a user was onboarded to an adobe product using the Adobe ID but your Workfront instance is utilizing the Federated ID, we have had to advise the user who is new to Workfront, that they have to log out of the product that uses the Adobe ID in order to access Workfront which uses the Federated ID. 

I know very confusing. This is something that maybe Adobe could advise on?

[#3]

Workfront will prioritize the support of an "email notification" field within Workfront on the user profile in H1 of 2025.

Admins will be able to edit this field within the Workfront user interface and Workfront will send notifications to the designated email address. If the field is left blank, emails will continue to be sent to the primary email used for authentication. This field will be unique to Workfront, and will not impact where emails are sent from other Adobe products.

[#4]

Best news ever!!