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Add real-time validation for ligature-based special characters in Workfront form fields

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Level 1

9/29/25

Description:
We are requesting an enhancement to Workfront form field validation to better handle ligature-based special characters (such as ff, æ, fl and others). Currently, these characters can be entered into form fields without restriction, which creates downstream processing issues when the data is consumed by integrated systems or exported for further use.

 

Current Behavior:

  • Workfront does not validate or restrict entry of ligature-based special characters in form fields.

  • These characters remain undetected until they cause issues in downstream processes (e.g., PDF conversions, integrations, or reporting).

Requested Behavior:

  • Workfront should include real-time validation logic that can automatically detect ligature-based special characters at the point of entry.

  • Users should be prevented from proceeding to the next step until such characters are removed or replaced.

  • Ideally, the system should display a clear error message indicating which field contains invalid characters.

Business Impact:

  • Prevents data corruption and failures in downstream workflows such as PDF conversion, reporting, or integration with other Adobe and third-party tools.

  • Reduces manual intervention required to troubleshoot and clean invalid data.

  • Improves data quality and reliability within Workfront forms, ensuring smoother automation and scalability.