Expand my Community achievements bar.

The Community Advisors application is now OPEN for the second class of 2024. Apply to become a part of this exclusive program!

Admin console updates in Workfront clearly logged and not masked by user

Avatar

Level 2

5/28/24

Description - Identify changes in Workfront made by Admin console in a clear way instead of showing as "Lou Ann Kleiman" who is the customer sys admin email/user. This confuses troubleshooting how an update got made.

Why is this feature important to you - E-001202782 | E-001222120 we had cases open in relation to users who got removed from Workfront and it was showing up as Lou Ann removed the user when it was truly a User sync process run by a vendor.

How would you like the feature to work - When admin console updates a record it should display "admin console" user

Current Behaviour - currently it shows as "Lou Ann Kleiman" due to her being the sys admin.